Proline Care provide high quality support/care staff that enable people to live within their own homes, in their own community. We are a well-established domiciliary care agency, based in Birmingham City Centre.
The role of Care Co-ordinator is a key role in the company that will require the individual to work alongside the senior Managers to ensure the smooth running of visits to our clients.
For the Care Co-ordinator role, the successful applicant will have had at least one year’s previous experience in a care setting
If you are looking for a challenging but exciting position in the Health Care sector and you are a good organiser with strong communication skills, then this might be the job for you
* This is a full-time role, working 35 hours per week with additional paid on call duties.
The Care Co-ordinator's duties will include:
1. Accepting care packages and assigning care workers to service users in an appropriate manner
2. Producing care workers rota and managing the roster software (training provided)
3. Using electronic monitoring software to monitor care workers attendance and timeliness for visits
4. Arranging care reviews and risk assessments
5. Conducting telephone monitoring and ensuring service quality
6. Responding to emails from social workers and other professionals
7. Speaking directly/supporting customers and their families
8. Be a part of the ON-CALL Service.
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