Job Advert
Your role is to ensure that we have great and safe facilities across our student portfolio, which are compliant with the ever-evolving legislation and regulation. We want them to be inviting, to look great and most importantly to be a welcoming ‘home and community’ that our students feel proud to be a part of. You will be passionate about ensuring students have the best possible experiences with their accommodation and their ‘homes’ whilst they live on site.
As a Site Maintenance Officer, a typical day might include:
1. Working on site to ensure that all our stock, grounds and buildings are always maintained to the highest and safest standards. Working with the Site Services Manager to ensure that we give our people the best service and experience when they have any maintenance requests or queries.
2. Maintaining various records and systems to ensure that we have full and accurate logs and reports in all areas of building compliance.
3. Identifying and planning in all future works, liaising with contractors and ensuring they meet our high standards and expectations.
4. Using our finance system to ensure orders are raised and paid in a timely manner, following the correct protocols.
5. Ensuring that you work with your team to make sure we respond to all enquiries in a timely and prompt manner, which is agreed.
6. Carry out and complete regular inspection and testing of buildings and grounds, site systems and equipment, ensuring any remedial work is recorded and completed within set timescales.
7. Ensure the site is well maintained, tidy, secure, and welcoming at all times.
8. Work with the wider team to ensure that all grounds work is kept tidy and presentable, including grass cutting, gardening, outdoor decorating, and the general upkeep of the grounds.
9. Comply with Acis Health and Safety Standards and contribute towards meeting its health and safety responsibilities.
10. Undertake all duties in compliance with the responsibilities and Safety Rules identified in the Health and Safety Policy.
11. Good IT Skills - ensuring all jobs and enquiries are logged efficiently so that we can report on the data and ensure that our service levels for our people are kept high at all times.
12. Working well as a team to ensure that our people always have the best possible experience.
13. As a regular point of contact for our people staying with us, you will play a key role in always ensuring the delivery of excellent customer service.
14. Ensuring that you are the eyes and ears of the business when you are interacting with our people, therefore, raising any wellbeing and safeguarding concerns with the team.
15. Working with and managing subcontractors on site to ensure that they are completing jobs effectively and keeping our people updated at all times.
16. Supporting the Site Services Manager to deliver our summer works. Ensuring that we have the sites ready and prepared for any turnarounds or move in dates.
17. Working as part of the team to help promote and welcome our people at Open Days and Move in Weekends.
18. On occasions you may be asked to support at our other sites should there be a need.
The must haves:
* Working or have worked within Accommodation or Housing Sector.
* Have a ‘can do’ attitude to ensure we exceed our people’s expectations.
* Excellent customer service skills and focus at all times.
* Excellent administration skills. You will be detail oriented, organised, and great at planning ahead.
* IT proficient, with the ability to accurately use IT platforms and systems to ensure all works are logged and information is correct.
* Ability to coordinate, monitor and control contractors.
* Good working knowledge of DIY with at least a basic knowledge of maintenance, plumbing, decorating, plastering and joinery.
* Knowledge and experience of safe working systems of work.
* General awareness of health and safety and building management.
* Ability to work as a team, under pressure and in a fast-paced environment.
* First aid trained or a willingness to complete the training.
Being part of the Acis team, you’ll get:
* Generous holiday entitlement – At least 25 days annual leave every year, plus bank holidays.
* Enhanced pension contributions up to 4%
* The opportunity to undertake professional training, funded by us.
* Staff benefits with Paycare – A health and benefits scheme giving you support and contributions towards various health benefits such as counselling, eye tests, vaccinations and much more.
* Benefits with Acis Perkz – a discount scheme giving you savings off hundreds of schemes including discounts on your coffee, weekly shop, days out and much more!
* Employee recognition scheme, where we celebrate and award our Stars within Acis, including gift vouchers.
* Long service awards for our loyal employees.
* Cycle to work scheme.
* Enhanced sick pay scheme.
* Enhanced maternity and paternity scheme to support you and your family.
* Employee Assistance Programme to give you confidential advice and support, when you need it.
* Professional membership subscription to support your continuous professional development.
* Death in service benefit.
Acis are committed to equality and diversity, are a proud member of disability confident and welcome applications from any applicant who feel they hold the essential skills to fulfil the role. We recognise that people need flexibility in their role and we’re happy to discuss flexible working options with the successful candidate in addition to any aid with interviewing that you might need.
As soon as a suitable candidate is found for this role we reserve the right to close the job advert ahead of the closing date, so please do not delay in submitting your application.
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