Job Opportunity
We are seeking a skilled professional to fill the role of Manager of Client Success and Support. This position offers a unique opportunity to drive business growth, enhance customer experiences, and develop your skills in a dynamic environment.
This is a 12-month fixed-term contract, covering maternity leave for our current Client Services Manager role. The successful candidate will enjoy a hybrid working arrangement, balancing time between our Bromsgrove office and remote work.
The salary for this position ranges from £22,000 to £26,000 per annum, based on experience.
Key Responsibilities
As a key member of our team, you will:
* Develop and implement strategies to enhance customer satisfaction and retention;
* Provide exceptional customer support through timely responses and effective issue resolution;
* Collaborate with cross-functional teams to ensure seamless service delivery and drive business growth.
About Us
At Equals One Ltd, we strive to revolutionise health and safety compliance solutions. Our goal is to empower businesses to achieve compliance, resilience, and success.