Key Results
Summary responsibilities
* Delivery of a holistic, person-centred service to care home residents, which identifies their hospitality, housekeeping and catering needs and preferences. Collaborating with other teams to achieve this.
* Maintain a high standard of hygiene in accordance with health and safety, infection control standards, food hygiene legislation and St Monica Trust's policies and procedures.
* Ensure room checks, communal room comfort, cleanliness, hygiene and laundry sorting.
* Meet residents' unique needs and collaborate with colleagues across the care home teams.
* Ensure lounge areas (where applicable) are ready for use as a coffee and bar venue for residents and their visitors.
12 Hours per week working every weekend with 30 minute unpaid break on the following Rota:
Week 1 - Sunday 7.30 to 2pm and every Saturday 1pm to 7.30pm
Week 2 - 1pm to 7.30pm and Saturday 7.30am to 2pm.
Skills and experience
Communication
* Write notes and messages - numeracy, literacy and verbal skills.
* Communicate with people with differing communication needs.
* Encourage and influence.
* Understand and follow instructions and procedures.
* Strong customer service skills.
* Mixed methods and mediums of communication.
Thinking Style
1. ...