At Turning Point, we support people across England with mental health issues. We make a real difference to their lives as we introduce them to the personal, flexible and realistic support they need to improve the quality of their lives in their communities. Passionate about people, you'll enjoy the scope and support to enhance your own life and career too, as you gain the experience, training and education you need to progress in your career with us.
It comprises of 6 beds for short-stay accommodation, a drop-in service, and a phone support service. A newly commissioned part of the service is the Recovery Lounge, and this will be open primarily from 5pm till midnight every night.
Join our team at Crisis Point as a Recovery Worker and you will play a full part in the day to day duties of the service, promoting recovery focused care and support plans to people who are experiencing a crisis with their mental health.
The main purpose of the role is to assist individuals to address and de-escalate their mental health crisis in a safe, friendly, non-clinical setting. You will deliver a high quality person centred service in line with the service specification and will work as part of a team.
In a role where no two shifts are the same, you will take referrals and assess new service users presenting with a mental health crisis, deliver support sessions, and facilitate informal group work and other therapeutic activities. Further duties include recording of service user information for reporting purposes and in line with GDPR, liaising with other health professionals, contributing to the safeguarding of vulnerable people, and ensuring that the premises are maintained in line with essential health and safety standards.
The role will require you to offer support face-to-face and remotely by telephone.
You will be able to demonstrate good knowledge, experience and values essential to working in the mental health sector. Experience of supporting people with a range of other issues such as housing, drugs, alcohol, relationship problems would be beneficial. Full training is provided in order for the successful candidate to work safely, to learn and develop within the role and beyond.
The successful applicant will be working at both Crisis Point and the Recovery Lounge and will be required to work a varied rota that will include evenings, sleeps, and occasional waking nights. Travel to and from shifts during unsocial hours is acknowledged as a potential difficulty, and so taxi fares are covered when reasonable and justifiable.
You will be confident in working with information technology on a range of software applications.
And of course, as a Recovery Worker, you'll love talking to people with different needs, be genuinely interested in helping them, possess a deep level of empathy, have great listening skills, and understanding and patience for people suffering from an acute mental health crisis.
As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.
We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package.
You will get 31 days’ paid holiday a year, increasing with each year of service up to 33 days. Plus the option to buy additional holidays and spread the cost.