I am working with a fantastic client iin Farnborough who are looking for a Ground Operations Controller to join on a permanent basis.
Role: Ground Operation Controller
Pay: On Application
Contract: Permanent, Shift work 4 on 4 off, 12-hour shifts
Location: Farnborough
Responsibilities
Provision of day-to-day operational support to flight crew, CAMO and customers
Trip set up support, including arranging ground handling, flight permissions, flight planning, catering, fuel set up, and aircraft cleaning.
Post flight trip support, including logging of post flight documents, updating crew records, entering tech log data, following up on post flight reports.
Invoice approval from trip support and other associated costs.
Devising crew planning and movement strategies
Meeting and greeting passengers on departure and arrival
Create crew flight briefs
Monitor aircraft performance and be involved in determining airfield suitability
Provide support and guidance to the sales team on all operational and crewing issues
Provide excellent customer service to both internal and external customers.
Ensure pilot compliance with the company FTL scheme
Liaise with Ground Ops Manager on all matters affecting company operations and compliance
Be an active member of the company Safety Action Group and promote the Safety Management System
Some weekend/bank holiday/out of hours/shift workPerson Specification:
Desired previous working experience with a worldwide aircraft o...