Credit Controller
The Role:
PIB Group are on the lookout for a passionate individual who is committed to delivering excellent customer service. The role of the Credit Controller is a key position within the first line of defence for the organisation. Hence, the successful candidate will be acting as the safety net for the business from an operational and regulatory perspective.
Responsibilities:
1. Maintaining & reducing monthly aged debt for the group.
2. Chasing clients/brokers for settlement of debt to ensure collected within credit terms.
3. Ability to manage your own diary and workload effectively.
4. Ensure statements are sent in a timely manner.
5. Liaising with customers by telephone and email and following up to resolve debts on the ledger.
6. Build strategic relationships across the organisation and effectively communicate with various stakeholders at multiple seniority levels.
7. Escalation of any issues and queries in a timely manner to team leader/manager.
8. Assisting with audit queries.
9. Carry out administrative duties such as managing email inbox and queries.
10. Ad hoc duties as and when required.
The Candidate:
1. Experience of working within a fast-paced credit control department (desirable but not essential).
2. Effective communication skills, including written and verbal.
3. Proficient in MS Office Suite including MS Excel, MS PowerPoint, and MS Word.
4. Uphold a high level of resilience to adapt to constant business growth.
5. Deliver required tasks accurately and on time whilst working under pressure.
6. Positive ‘can do’ attitude with natural problem-solving abilities and a high level of attention to detail.
7. Strong organization and time management skills.
8. Ability to work collaboratively as part of a team as well as on your own initiative.
Further Information:
As well as a competitive salary, we offer the following benefits:
* Competitive holiday allowance with the annual option to buy additional days.
* Death in service benefit of x4 salary.
* Company pension scheme.
* Enhanced maternity and paternity leave packages.
* A flexible benefits package allowing you to add additional benefits to your overall package.
* Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel, and many more.
* Referral schemes.
* Discounted rates on PIB products.
* Comprehensive employee benefits and welfare package to support financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, and more.
* Opportunity to take an extra day for volunteering to support the local community and engage with charities.
* Wide range of discounts including a kids pass for over 4500 attractions and activities.
* Comprehensive learning & development framework, including professional study options and apprenticeships available to all employees.
* Support for fundraising through PIB Community Trust with grants available for your chosen charity.
* Commitment to improving environmental impact responsibly.
We are proud of our success and growth and have been recognized for many industry awards across our business. If you wish to work for a company that truly puts people at the heart of their organization, then we would love to hear from you. PIB operates a flexible working policy, and our management teams will discuss how that meets both your flexible working needs and those of the business and role you are applying for. We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation, or any other characteristic protected by law.
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