Coding: Process practice correspondence (paper & electronic) attaching it to the patient record where appropriate. Read code accurate diagnosis, procedures and investigations, identifying and carrying out actions e.g. contacting patients to make appointments or completing referrals. Identify complex or higher risk areas that require input or knowledge from the clinical team, including Safeguarding issues, working to the agreed Practice protocols. Deal with and action incoming email correspondence. Summarise patient records following practice procedures Record and report adverse effects accurately and appropriately, informing the practice manager immediately. Governance Pro-actively maintain an up to date knowledge of relevant changes to coding practice and systems. Own the workflow coding SOP for each practice, completing reviews, improvements and training as needed to ensure sound clinical governance. Complete periodic quality audit for all coders, liaising with a named GP for clinical input as needed. Run peer support and educational sessions for all coders. Contribute ideas to the continued development and improvement of the service. Attend all relevant training and refresher courses. Train new starters in each practice and maintain necessary documentation for CQC compliance