Job summary We are looking for a skilled, dedicated and highly motivated manager to lead our teams. They will be responsible for the overall management of the practice, while maintaining a high quality of patient care and efficient administrative responsibilities. A good standard of education with excellent literacy and numeracy skills and experience in primary care management is essential. Main duties of the job The successful candidate will have good organisational skills and the ability to work under pressure at practice level and the wider PCN, bebound by strong ethical boundaries, able to motivate, learn and reflect from experiences and implement their learning to improve NHS services for the benefit of the staff and patients. About us We are a semi rural practice with 9800 patients. We are part of WREN (wyre rural network) PCN. Which includes Ash Tree House, Over Wyre Medical Practice, Garstang Medical Practice and Great Eccleston Medical Practice., who collaborate effectively and have a strong focus on delivering quality patient care. Our practice consists of 3, soon to be four GP partners, 2 salaried GPs, 2 ANPs and 1 trainee ANP, 1 Paramedic, 3 Practice nurse, 1 trainee NA, 1 HCA, a Pharmacist and Pharmacy Tech, who are supported by dedicated management, admin, secretarial and reception teams. Date posted 10 October 2024 Pay scheme Other Salary Depending on experience Contract Permanent Working pattern Full-time Reference number A5252-24-0001 Job locations Moor Street Kirkham Preston Lancashire PR4 2JN Job description Job responsibilities The following are the core responsibilities of the Practice Manager. There may be, on occasion, a requirement to carry out other tasks. This will depend on factors such as workload and staffing levels. Oversee the management of the day-to-day operations of the practice, ensuring that staff achieve their primary responsibilities.Oversee the HR processes, including recruitment, relevant checks, contractual issues, appraisals and staff performance in conjunction with the Deputy Practice Manager. Workforce planning to ensure a good skill mix with staff having the appropriate level of training to enable them to carry out their individual roles and responsibilities effectively ensuring employment law and legislation is adhered to. Liaise with the Primary Care Network (PCN) and locality commissioners, attend meetings and promote collaborative working. Provide support and advice to the partnership and keep them updated on practice matters. Keep up to date with developments and changes within primary care. Oversee with payroll and pensions, ensuring accurate reporting and submissions are on time. Assist in the financial aspects of the practice, working closely with the partners. Ensure that the practice explores all opportunities to maximise income and reduce expenditure in collaboration with the partners. Ensure Quality and Outcomes Framework (QOF) and commissioned service targets are met. Manage the significant event and complaints processes, in line with current legislation and guidance. Manage contracts and maintenance for services and equipment. Oversee the review and update of all practice policies and procedures. Lead and coordinate projects within the practice. Oversee the management of the practice IT system, including compliance with the Data Security Protection Toolkit (DSPT). Coordinate the practice development plan and business continuity plan. Assist in the preparation of business cases for new services, as required. Ensure on-going CQC compliance, ensure the practice maintains compliance with its NHSE contractual obligations. Provide advice and support to the staff and the partnership to ensure effective team working. Manage effective communication, both internal and external and ensure the website and other communication platforms are accurate and up to date. Facilitate partners and practice meetings and maintain an up-to-date minutes. Oversee maintenance and compliance of the building and, ensuring health and safety measures are adhered to. Job description Job responsibilities The following are the core responsibilities of the Practice Manager. There may be, on occasion, a requirement to carry out other tasks. This will depend on factors such as workload and staffing levels. Oversee the management of the day-to-day operations of the practice, ensuring that staff achieve their primary responsibilities.Oversee the HR processes, including recruitment, relevant checks, contractual issues, appraisals and staff performance in conjunction with the Deputy Practice Manager. Workforce planning to ensure a good skill mix with staff having the appropriate level of training to enable them to carry out their individual roles and responsibilities effectively ensuring employment law and legislation is adhered to. Liaise with the Primary Care Network (PCN) and locality commissioners, attend meetings and promote collaborative working. Provide support and advice to the partnership and keep them updated on practice matters. Keep up to date with developments and changes within primary care. Oversee with payroll and pensions, ensuring accurate reporting and submissions are on time. Assist in the financial aspects of the practice, working closely with the partners. Ensure that the practice explores all opportunities to maximise income and reduce expenditure in collaboration with the partners. Ensure Quality and Outcomes Framework (QOF) and commissioned service targets are met. Manage the significant event and complaints processes, in line with current legislation and guidance. Manage contracts and maintenance for services and equipment. Oversee the review and update of all practice policies and procedures. Lead and coordinate projects within the practice. Oversee the management of the practice IT system, including compliance with the Data Security Protection Toolkit (DSPT). Coordinate the practice development plan and business continuity plan. Assist in the preparation of business cases for new services, as required. Ensure on-going CQC compliance, ensure the practice maintains compliance with its NHSE contractual obligations. Provide advice and support to the staff and the partnership to ensure effective team working. Manage effective communication, both internal and external and ensure the website and other communication platforms are accurate and up to date. Facilitate partners and practice meetings and maintain an up-to-date minutes. Oversee maintenance and compliance of the building and, ensuring health and safety measures are adhered to. Person Specification Experience Essential Experience of managing quality improvements and leading change with positive, measurable outcomes is essential. Experience of managing multidisciplinary teams, performance management including appraisals, staff development and disciplinary procedures, HR processes, workforce planning and development. Experience of successfully developing and implementing projects. A robust programme of support, coaching and development will be offered to the successful candidate upon appointment. Desirable Experience of working in a GP Practice Qualifications Essential A good standard of education with excellent literacy, numeracy and IT skills and experience in primary care management. Desirable Leadership/management qualification Person Specification Experience Essential Experience of managing quality improvements and leading change with positive, measurable outcomes is essential. Experience of managing multidisciplinary teams, performance management including appraisals, staff development and disciplinary procedures, HR processes, workforce planning and development. Experience of successfully developing and implementing projects. A robust programme of support, coaching and development will be offered to the successful candidate upon appointment. Desirable Experience of working in a GP Practice Qualifications Essential A good standard of education with excellent literacy, numeracy and IT skills and experience in primary care management. Desirable Leadership/management qualification Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Kirkham Health Centre Address Moor Street Kirkham Preston Lancashire PR4 2JN Employer's website https://www.kirkhamhealthcentre.co.uk/ (Opens in a new tab)