Team Leader
Location: Wotton-under-Edge
Salary: £28,000-£34,000
Hours: Monday-Friday, 9-5
Benefits:
* 25 days holiday (plus bank holidays)
* Career progression opportunities
* Performance related incentive schemes
* Competitive pension scheme
* Employee life insurance cover
Our Client:
Our client is one of the most trusted and reputable organisations within the insurance industry, regularly winning consumer awards for their excellent products and best-in-class customer service. They have been going for over a century and manage their clients from local offices, ensuring community is at the heart of the business.
The Role:
Our client is currently recruiting for a Team Leader to work within their vibrant, enthusiastic, and ambitious team. This full-time, office-based role will be predominantly based at the Wotton-under-Edge office, with occasional travel to the two other offices in Chippenham and Swindon.
You will report directly to the Senior Partner and work collaboratively with, and be fully supported by, other members of the management team to ensure that you are strategically aligned with the agency’s goals and business objectives.
Responsibilities:
* Leading, managing, coaching, and developing your team to reach their full potential.
* Providing exceptional service to customers when dealing with inbound customer enquiries or claims.
* Co-ordinating outbound sales and service activity to capitalise on existing relationships and ensure that they are taking a holistic view of customers’ protection needs.
* Leading by example, being hands-on and when required handling customer enquiries.
Skills and Requirements:
* Full UK driving license and access to own vehicle is essential.
* Experience in the insurance/financial services sector (or similar regulated environment) is desirable.
* Excellent communication and interpersonal skills with the ability to navigate difficult conversations and achieve positive outcomes.
* The ability to establish and nurture working relationships with others based on mutual trust, respect, self-awareness, and open communication.
Job Types: Full-time, Permanent
Pay: £28,000.00-£34,000.00 per year
Schedule:
* Monday to Friday
Work Location: In person
#J-18808-Ljbffr