Job summary To provide a comprehensive service to the consultants and speciality teams, with the minimum ofsupervision. Organise your own workload and co-ordinate activities with other medical secretariesto ensure that an efficient service is provided. It is essential that you show initiative commensuratewith the role and it is vital that confidentiality should be maintained at all times. Ensure cross coverworking where possible Main duties of the job 1.To provide a comprehensive service to consultants and speciality teams including nurse practitioners/clinicians.4. To manage and maintain 18 week pathways including tertiary referrals to external trusts,and ensure these are accurately recorded on PAS system. Keep track of referrals to ensure patient is reviewed promptly. Check that follow up appointments are arranged in conjunction with Referral to Treat (RTT) patient pathway.5. Organise and maintain consultant's admissions. Cancel and add patients to the waiting list, as appropriate, ensuring lists are updated, and patients contacted. Liaise with waiting list office, anaesthetic department and ward. Complete and amend theatre lists appropriately.6. Type dictation from audio transcription of clinical correspondence and documentation. Type discharge summaries as appropriate. Maintain an effective track on inpatient referrals to ensure patient is reviewed promptly.7. Check against clinical letters to ensure appropriate follow up arrangements/investigations are in place. Rectify if not.8. Deal with enquiries either on the telephone of face to face from patients, consultants, junior doctors and colleagues in an appropriate manner.9. General office duties, including incoming and outgoing mail, e-mail, fax, photocopying. Participate in housekeeping of office environment. About us Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust. The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience. The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital. It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond. To hear more about our achievements click herehttps://www.liverpoolft.nhs.uk/media/13089/1606-annual-report-booklet_final.pdf Follow us on Social Media: Facebook - Liverpool University Hospitals Careers Instagram - LUHFTcareers Twitter - LUHFTcareers Date posted 05 Tachwedd 2024 Pay scheme Agenda for change Band Band 4 Salary £26,530 to £29,114 a year per annum pro rata Contract Fixed term Duration 12 months Working pattern Full-time Reference number 287-RMED-392-24 Job locations Royal Liverpool University hospital Mount Vernon Street Liverpool L7 8YE Job description Job responsibilities To provide a comprehensive secretarial service to consultants and speciality teams including the following: Transcribing (audio typing) letters on behalf of the clinical team and arranging appropriate follow up arrangements. Managing the creation, reduction and cancellation of clinic templates on behalf of clinicians. Liaising with all service users (patients, GPs, other Trusts) via the telephone and email, relaying messages to clinicians and responding to queries in a timely manner. To manage and maintain 18 week pathways including tertiary referrals to external trusts and ensure these are accurately recorded on PAS system. Keep track of referrals to ensure patient is reviewed promptly. Check that followup appointments are arranged in conjunction with Referral to Treat (RTT) patient pathway. Other general administration duties relevant to the role as listed in the job description. Job description Job responsibilities To provide a comprehensive secretarial service to consultants and speciality teams including the following: Transcribing (audio typing) letters on behalf of the clinical team and arranging appropriate follow up arrangements. Managing the creation, reduction and cancellation of clinic templates on behalf of clinicians. Liaising with all service users (patients, GPs, other Trusts) via the telephone and email, relaying messages to clinicians and responding to queries in a timely manner. To manage and maintain 18 week pathways including tertiary referrals to external trusts and ensure these are accurately recorded on PAS system. Keep track of referrals to ensure patient is reviewed promptly. Check that followup appointments are arranged in conjunction with Referral to Treat (RTT) patient pathway. Other general administration duties relevant to the role as listed in the job description. Person Specification Qualifications Essential Educated to GCSE/O Level standard/equivalent or higher RSA/OCR Typing/Word processing Level 3 or equivalent RSA/OCR Audio typing Skills Level 3 Knowledge of medical terminology Secretarial Qualification or equivalent experience Desirable ECDL or equivalent Shorthand Skills/Knowledge Essential Ability to communicate professionally at all levels in a helpful courteous manner. First Class Communication Skills Excellent Organisation Skills Excellent Word Processing and Keyboard Skills Ability to organise workload effectively and prioritise to meet deadlines Ability to work individually or as part of a team Legible handwriting Experience or supervising and motivating a team Time Management Skills Excellent interpersonal and influencing skills Desirable Knowledge of internal PAS system Understanding of Trust internal policies as appropriate Qualifities Essential Capability to adapt to most situations Eager to learn Ability to maintain control of stressful/sensitive situations Other Requirements Essential Comply with Trust policies and procedures Ability to show understanding and appreciation of the need to maintain confidentiality in all matters - Data Protection Act Ability and willingness to undergo further training in accordance with the needs of the post Person Specification Qualifications Essential Educated to GCSE/O Level standard/equivalent or higher RSA/OCR Typing/Word processing Level 3 or equivalent RSA/OCR Audio typing Skills Level 3 Knowledge of medical terminology Secretarial Qualification or equivalent experience Desirable ECDL or equivalent Shorthand Skills/Knowledge Essential Ability to communicate professionally at all levels in a helpful courteous manner. First Class Communication Skills Excellent Organisation Skills Excellent Word Processing and Keyboard Skills Ability to organise workload effectively and prioritise to meet deadlines Ability to work individually or as part of a team Legible handwriting Experience or supervising and motivating a team Time Management Skills Excellent interpersonal and influencing skills Desirable Knowledge of internal PAS system Understanding of Trust internal policies as appropriate Qualifities Essential Capability to adapt to most situations Eager to learn Ability to maintain control of stressful/sensitive situations Other Requirements Essential Comply with Trust policies and procedures Ability to show understanding and appreciation of the need to maintain confidentiality in all matters - Data Protection Act Ability and willingness to undergo further training in accordance with the needs of the post Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Liverpool University Hospitals NHS Foundation Trust Address Royal Liverpool University hospital Mount Vernon Street Liverpool L7 8YE Employer's website https://www.liverpoolft.nhs.uk/ (Opens in a new tab)