Contents Location About the job Benefits Things you need to know Apply and further information Location Durham, North East England, DH1 1SL : Lytham St Anne's, North West England, FY8 4TS : Glasgow, Scotland, G2 8JX : City of Westminster, London (region), SW1P 3BT About the job Job summary The System Resilience Officer will support the System Resilience and DR Manager and co-ordinate oversight activities of suppliers to ensure the agreed Disaster Recovery (DR) standards across the NS&I IT estate. This will help ensure the impacts of an outage, disaster, or cyber-attack affecting IT systems can be recovered in a timely manner. The role holder will also be required to work with all suppliers from across the outsourced operations to collaborate on all Information and Communications Technology Disaster Recovery (ICTDR) and resilience-related issues which affect NS&I, the outsourced operations and B2B clients. The role holder will work with the System Resilience and DR Manager and Head of IT Services to assist IT DR testing on an annual basis and the continued testing of DR on infrastructure and application resilience across suppliers. They will assist with documenting and updating both the corporate and operational ICTDR plans whenever changes to technologies are implemented. The role-holder will work to the priorities set by the System Resilience and DR Manager and Head of IT. The IT services operations department is an agile team and this role will also support colleagues to provide great service, to staff & customers across the business in Retail, B2B and corporate operations. Job description Please see attached the role profile for details on key responsibilities. Person specification Essential qualifications Formal qualifications in Information Technology, Computer Science, or proven experience in the field of Disaster Recovery and system resilience. Essential skills and experience Experience in Disaster Recovery Planning and implementation, preferably in a regulated industry. Experience of producing written commentaries and materials for different audiences. Good communication and advocacy skills. Essential technical knowledge Experience in Disaster Recovery Planning and implementation, preferably in a regulated industry. Experience of producing written commentaries and materials for different audiences. Good communication and advocacy skills. Essential technical knowledge Knowledge of ISO 27001 & ISO 27031 and equivalent standards and how they are applied to Disaster Recovery and IT Resilience processes. Understanding of the concepts of cloud computing in AWS & Azure platforms. Understanding of resilience and DR capabilities in AWS & Azure Platforms. Understanding of ITIL v4 framework and best practices. Qualifications Formal qualifications in Information Technology, Computer Science, or proven experience in the field of Disaster Recovery and system resilience. Behaviours We'll assess you against these behaviours during the selection process: Communicating and Influencing Making Effective Decisions Managing a Quality Service Working Together We only ask for evidence of these behaviours on your application form: Communicating and Influencing Technical skills We'll assess you against these technical skills during the selection process: Knowledge of ISO 27001 & ISO 27031 and equivalent standards and how they are applied to Disaster Recovery and IT Resilience processes. Understanding of the concepts of cloud computing in AWS & Azure platforms. Benefits Alongside your salary of £42,000, National Savings and Investments contributes £12,167 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. NS&I is one of the largest savings organisations in the UK with more than 24 million customers and over £218 billion invested. We are both a government department and an Executive Agency of the Chancellor of the Exchequer. Our origins can be traced back more than 150 years to 1861. A small company with a big reach, we offer a range of benefits including flexible working, great opportunities for development and a generous pension scheme. We care for colleagues, respect one another, invest in our people and manage talent effectively. Some benefits of working at NS&I include: Learning and development tailored to your role An environment with flexible hybrid working options 9 day fortnight scheme A culture encouraging inclusion and diversity A Civil Service pension with an average employer contribution of 28.97% Generous annual leave starting at 25 days, increasing to 30 days Performance related variable pay bonus Enhanced maternity, paternity, adoption and shared parental leave Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills. To apply, please click the link on this advert and follow the steps to complete the application form. In your application you will be asked to provide the following: An outline of your career history and qualifications with your key responsibilities and achievements. A 250 word personal statement on your e xperience in Disaster Recovery Planning and implementation, preferably in a regulated industry A 250 word statement for each selected behaviour at sift. Please use examples from your experience and knowledge to demonstrate how you meet them addressing the essential criteria in the Person Specification. We would recommend using the STAR method. A 250 word statement for each of the selected technical skills: Knowledge of ISO 27001 & ISO 27031 and equivalent standards and how they are applied to Disaster Recovery and IT Resilience processes. Understanding of the concepts of cloud computing in AWS & Azure platforms Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window). Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window). Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : Name : HR Team Email : Jobsnsandi.com Recruitment team Email : jobsnsandi.com Further information The law requires for selection for appointment to the Civil Service is on merit on the basis for fair and open competition as outlined in the Civil Service recruitment principles. If you feel your application has not been treated in accordance with the recruitment principles and you wish to make a complaint, you should contact jobsnsandi.com in the first instance. If you are not satisfied with the response you receive, you can contact the Civil Service Commission infocsc.gov.uk Attachments Systems Resilience Officer - Role Profile 1.1v Opens in new window (pdf, 716kB) Pension candidate-pack V1 Opens in new window (pdf, 163kB) Benefits Leaflet - V2 updated 22-11-23 Opens in new window (pdf, 413kB) Share this page Print Email Gmail Facebook LinkedIn