Job Vacancy Midlothian Sport & Leisure Service aims to meet the needs of Midlothian residents, to enable them to be physically active, providing a positive & safe environment & varied programme of opportunities to be active. The role; Serve as the first point of contact for all public enquiries at a Sport & Leisure facility’s reception and by telephone. Sale of activities and tickets and ensuring receipts correspond correctly with the selected activity and number of tickets issued for admission. Upsell Sport & Leisure memberships to prospective and existing members. Operate telephones, PCs and photocopiers as required. Undertake and record scheduled and unscheduled cleaning duties to S&L operational standards. Process all cash and card transactions in accordance with S&L operational procedures. Maintain the cleanliness and Health & Safety compliance of immediate working environment, reporting any issues, failures or hazards to Sport & Leisure Duty Officer in a timely manner. KNOWLEDGE Literate and numerate. 1 years’ customer service experience. CLOSING DATE - Sunday 24 th November 2024 INTERVIEW DATE - week beginning 2 nd December 2024 Job Advert Position Title: Sport and Leisure Support Assistant Directorate: Place Location: Loanhead Leisure Centre Contract Status: Permanent Hours of Work: 11.75h Working Pattern: Saturday: 08:45 - 1215, Sunday: 08:45 - 1730 Weeks per year: 52 Based on 11.75 hours over 52 weeks per year, the minimum actual salary for this position is £8,129.90 per annum. Additional Information If you have difficulty applying for this post or accessing attached documents, or if you have a disability and reasonable adjustment is required, please call 0131 271 3063 to speak to a member of the Recruitment Team stating the post reference number. Midlothian Council is currently undergoing a period of transformation, changing and improving the way it delivers services in Midlothian. As a consequence, there are a number of existing employees for whom we are committed to seeking suitable alternative employment within the Council in accordance with our legal obligations. Candidates are advised that, for some vacancies, internal candidates in this situation will be interviewed before the wider selection pool and a slightly longer delay may be experienced before application outcomes can be advised to you. Thank you for your patience in this matter. If you are a trainee of a Midlothian Council Training Programme, have a disability or you are a care experienced young person you are eligible for a guaranteed interview if you meet the essential criteria for the post.