Delaware North UK is hiring a full-time Receptionist to join our team at London Stadium in Stratford, East London. In this electric environment, there are endless opportunities to succeed. As a Receptionist, you will be greeting and welcoming guests visiting the main reception at the London Stadium, managing the telephone switchboard, and supporting administrative tasks across varying operational departments. If you are a self-motivated and independent team member with a proactive work ethic, ready to provide exceptional customer service, and efficiently aid excellent guest experiences, take a shot at your career with us. Join our valued team at this extraordinary venue. Lofty goals? We have them too. At Delaware North UK, we like a challenge, and talent and hard work are rewarded. Here, you’ll find yourself working at the coolest venues with some of the best team members. We’re looking to create the future of hospitality, so if you’re ready to take the next step, score your next career goal with us and see why Delaware North is your best move yet. As our team member, you’ll receive: Ability to accrue a generous 33-day holiday allowance (including bank holidays) Favourable pension contributions Experience in a dynamic workplace with our most exciting year ahead hosting major sporting events and concerts in 2025, including West Ham United in Premier League football, UK Athletics Meet, Sam Fender, East London musical icons Iron Maiden taking the stage, and more Help us delight the world by applying today. Greet guests arriving at the stadium and answer their questions, redirecting as appropriate Answer and direct calls from the main stadium telephone number Accept deliveries made to reception by couriers Assist the meetings, events, and tours teams with coordination and administration Maintain the hygiene and cleanliness of the reception area, maintaining Delaware North’s policies and standards of excellence Strong communication, organisational, decision-making, and time-management skills Flexible approach to working hours Operating a multi-phone line system, plus previous office and clerical experience is beneficial 40 Hours Home to the Hammers and UK Athletics, London Stadium is no stranger to presenting word-class events, with Delaware North managing the hospitality services of the 60 - 80,000 seated stadia since 2015. As one of the UK’s most iconic sports and entertainment venues, London Stadium has hosted incredible events, with Delaware North team members making countless connections, leaving lasting impressions on guests. From its start as hosting the 2012 Summer Olympics, London Stadium has grown to hold a vibrant portfolio of world-class sporting events, from holding Europe’s first MLB Series, games from the IRB 2015 Rugby World Cup, to a range of Athletics events with the annual IAAF Diamond League, and hosting both the London 2017 World Athletics Championships and 2017 World Para Athletics Championships, the first location to ever hold both events in the same year. There have been many exceptional music events taking stage at London Stadium, with this year being no different, showcasing two nights of Foo Fighters, with Burna Boy also returning for the second summer in a row in 2024. There is never a dull moment at London Stadium, so if you want to earn new fans every day, apply to join our team.