Clinical Duties *To therapeutically engage with patients who have a mental health condition or are experiencing psychological distress. *To always deliver care in accordance with the principles of least restriction and in line with national guidance including NICE guidelines for managing disturbed behaviour *To understand continuous risk assessment of the patient and escalate any increase in risk. *To identify when patients are experiencing anxiety/distress and therapeutically engage with them to alleviate these symptoms. *To identify escalation of risk and actively de-escalate the situation. *To undertake therapeutic activities with the patient, that are appropriate to their presentation. *To identify an issue that prevents the therapeutic engagement of the patient *Provide excellent customer care skills to ensure patients come first. *Undertakes a range of delegated clinical care duties to deliver agreed plans of care, acting on own initiative. *To ensure that patients receive high quality clinical care and a good patient experience, having regard for their customs, religious beliefs and doctrines. *Recognise and avoid situations that may be detrimental to the health and wellbeing of the individuals. *To act as an advocate for patients within the department, to ensure a patient orientated approach to the delivery of care and to meet standards within the NHS Plan and other relevant guidelines. *Provides support and assistance to professionals in the implementation of plans of care for individual patients. *Assist with fluid and dietary needs of patients including completion of menu cards and recording intake and output of fluids and solids *As directed to collect specimens from patients and to record routine observations of weight, blood pressure, temperature, pulse, respiratory rate. Report any abnormalities and concerns to a Registered Nurse *Recognise when patients are in pain and discomfort and report to nurse in charge *Under the direction of trained staff maintain and develop own skills including: Monitoring and recording of vital signs to include blood pressure Simple, aseptic dressings including removal of sutures, clips and venflons Monitoring and recording of blood glucose levels Oxygen Saturations *To respond appropriately to clinical emergencies to ensure the patient receives appropriate and safe care *To undertake physical interventions (restraint) as a last resort only. *To assist the Registered Nurse with the safe handling and mobilisation of patients and when necessary to assist in the transportation of patients. *To chaperone patients to other clinical departments, following assessment by a registered nurse, to maintain patient safety *Ensure own actions help to maintain quality *To respond to patient requests for non-clinical information to improve communication. *Understand and adhere to all Trust polices, guidelines and procedures in particular, Health and Safety, Fire Safety, Waste Management and Resuscitation policies to maintain a safe working environment for patients and staff. Please see attached job description for full details