Contents Location About the job Benefits Things you need to know Apply and further information Location Stansted About the job Job summary Do you want to work in a fast paced environment, and enjoy working with the public? The Office for National Statistics (ONS) is the UKs largest producer of official statistics, covering a range of key economic, social and demographic topics. These include measuring changes in the value of the UK economy, estimating the size, geographic distribution and characteristics of the population, and providing indicators of price inflation, employment, earnings, crime and migration. This International Passenger Survey Interviewer role will see you being part of a continuous survey that started in 1961 and is based at all major sea, air and international rail terminals within the United Kingdom. The Operational Delivery Profession (ODP) is the largest profession in the Civil Service. ODPs 200,000 members work in a wide range of operational delivery roles across government, providing essential services that support and protect UK citizens at home and overseas. They help to make ONS a great place to work. As a member, ODP supports you by providing learning and development opportunities, career pathways, tools and resources to help develop your skills and progress your career. This is an exciting opportunity to join a modern, innovative and inclusive Civil Service profession that sits at the heart of public service delivery. Part of the wider Surveys Directorate, covering business and social surveys, Social Survey Operations (SSO) consists of Social Surveys Collection (SSC) and Social Surveys Delivery (SSD). SSO have approximately 1,400 members of staff - 300 are located at the Newport and Titchfield headquarter sites and the rest are spread across the UK as SSO is home to the ONS Field Force who are on the front-line of data collection in ONS. SSO are responsible for some of the largest social surveys run in the United Kingdom and produce a series of high profile research and statistical outputs for policy and research purposes. Job description You will be based at Stansted and this will be considered your normal place of work. IPS shifts are allocated on a 6 weekly basis with a mixture of AM & PM weekday and weekend shifts. Depending on your site, shifts lengths vary from 4 8 hours. As an IPS Interviewer, you will work independently or as part of a small team honing your interpersonal skills to persuade international departing passengers to participate in the survey. Some people take more persuading than others to take part, therefore you will need an adaptable interviewing style. The information you gather is entered into a tablet during the interview. You will be employed on a permanent contract for 1248 hours per annum. This broadly equates to 24 hours per week. More information on annualised contracts and how they work can be found in the candidate pack. Flexibility in when you can work is a requirement of our business. Therefore, if you have any regular set commitments on any day of the week, this will preclude you from applying. Person specification Key Responsibilities include: Work independently or as a part of a small team to undertake interviews with the travelling public, demonstrating high standards of data collection and meeting your KPIs. Gathering data at the beginning of the passenger journey, follow guidelines and instruction dependent upon how passengers are processed at the data collection point. Be responsible for self, ensuring site operating procedures and health and safety procedures are adhered to at all times. Be punctual, ensuring shift start times are met. Build effective relationships with airport/port staff to enable co-operation necessary for effective data collection. Collect and transmit high quality data within agreed timeframe and following agreed protocols. Be proficient in the digital technology and corporate systems required for your role. Take responsibility for your breaks, ensuring data collection is not compromised. Complete the administrative tasks required for your role as detailed. Buddy new interviewers as required, helping them settle into the environment and reach required standards. Working in partnership with your Site Manager, identify areas for your continued learning, self development and progression. Provide constructive feedback to your managers to help the operation and structure perform more efficiently. Essential Criteria: Good interpersonal skills and enjoy working with people. Be able to follow instructions recording accurate information. To be self-disciplined and self-motivated. Proficient in the use of tablets and smartphone as these will be used within your work. Licences A vehicle and a full, valid UK driving licence (inclusive of the rights of EU Nationals). Behaviours We'll assess you against these behaviours during the selection process: Communicating and Influencing Working Together Benefits Alongside your salary of £14,723, Office for National Statistics contributes £4,265 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. The Office for National Statistics is part of the Civil Service, and as such we share a number of key benefits with other departments, whilst also having our own unique offerings to support our 5400 valued colleagues across the business. Whether you are hearing about us for the first time or already know a bit about our organisation, we hope that the benefits pack attached (bottom of page) will give you a great insight into the benefits and facilities available to our colleagues, and our fantastic working culture. Inclusion & Accessibility At ONS we are always looking to attract the very best people from the widest possible talent pool, and we are proud to be an inclusive, equal opportunities employer. As a member of the Business Disability Forum and a Disability Confident Leader were committed to ensuring that all candidates are treated fairly throughout the recruitment process. As part of our application process, you will be prompted to provide details of any reasonable adjustments to our recruitment process that you need. If you would like to discuss any reasonable adjustments before applying, please contact the recruitment team in the first instance. If you would like an accessible version of any of the attachments or recruitment documents below or linked to in this advert, please contact the recruitment team who will be happy to assist. Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience. Applicants may utilise AI resources in their submissions; ensuring all information provided is factually accurate, truthful, and original, avoiding any form of plagiarism to maintain the authenticity and credibility of the application process. Please note that all campaigns may be subject to withdrawal at any stage if the internal resource position changes. Assessment at application stage will be based on our job history and personal statement. Your personal statement should be no longer than 500 words. You should use this space to provide evidence for each essential criteria within the person specification. As the criteria are scored, we would recommend that you give clear examples for each including the impact of your actions. Success Profiles Behaviour examples are not required at this stage. In cases where there is a high number of applications the sift pass mark may be adjusted and candidates will be invited to interview in merit order, i.e. those scoring the highest. Feedback will only be provided if you attend an interview. Should you be invited to interview, you will be assessed using various assessment techniques aligned to the new Civil Service Success Profiles, where you'll be assessed against all the behaviours outlined in the advert. A presentation or test may be required as part of the interview process. Further information will be provided to successful candidates prior to interview if necessary. Interviews will be conducted by Video Conference. A reserve list may be held for a period up to 12 months from which further appointments may be made. The Sift will be conducted from 06/11/2024 Interviews will be conducted from 18/11/224 Dates subject to change. For the full terms and conditions of the post, please see attachment. If you need help with any part of the application process or completing your CV or personal statement please contact our Recruitment Team at field.recruitmentons.go.uk, one of the team will be happy to help you. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window). Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : Name : Field Recruitment Email : Field.Recruitmentons.gov.uk Recruitment team Email : Field.Recruitmentons.gov.uk Further information If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, in the first instance, you should contact Recruitment.complaintsons.gov.uk. If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission at http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints/ Attachments ONS_External_Vacancy_Terms (1) Opens in new window (pdf, 37kB) IPS_Candidate_Information_Pack_Stansted_FIXED_TERM12_1248hrs Opens in new window (pdf, 696kB) 2424 ONS Recruitment Benefits Pack Update v2-00 June 2024 Opens in new window (pdf, 792kB) Share this page Print Email Facebook Twitter LinkedIn GMail