IT Security Support Engineer Location: Halifax (Hybrid) Salary: £26,000-£30,000 DOE Are you looking to transition your IT career into the dynamic field of cybersecurity? We are working with a fast-growing cybersecurity company seeking an IT Security Support Engineer to join their team. This is a fantastic opportunity for an IT professional with a passion for security to take the next step in their career. In this role, you'll provide essential technical support while playing a key part in safeguarding clients' IT systems. The Role: First-Line IT Security Support: Respond to IT security-related support requests via phone, email, or ticketing systems. Troubleshoot and resolve issues with endpoint security, firewalls, antivirus software, and other security tools. Client Assistance: Provide guidance on IT security best practices. Assist clients with configuring and maintaining security solutions tailored to their needs. Team Collaboration: Work closely with cybersecurity specialists to address recurring issues and emerging threats. Support efforts to improve security protocols and procedures. What We're Looking For: Technical Skills: Experience in IT support with a keen interest in cybersecurity. Knowledge of network security, firewalls, and endpoint protection tools. Familiarity with ticketing systems and remote support tools. Soft Skills: Strong analytical and problem-solving abilities. Excellent verbal and written communication skills. A proactive, customer-focused approach with the ability to manage priorities effectively. If you're ready to step into the world of cybersecurity and make a real impact, APPLY now