Your new company
An established and successful manufacturing company is looking to add to their commercial and sales team. This is for a permanent job as a Customer Account Manager. The role is a full-time position based in Tamworth, working with a real people-orientated and supportive company.
Your new role
This exciting role focusses primarily on increasing sales and expanding the existing customer database, using your excellent customer skills to ensure a smooth and efficient transition from lead to customer. You will be looking after a selection of the priority high spending accounts as well as managing the sales inbox, key duties will include:
Customer account management
Maintain high levels of proactive communication with customers and wider business
Accurately manage the CRM database
Support the team in building the sales and lead pipeline
Able to demonstrate confidence in closing sales over the phone
Fulfil customer orders via phone, email and portal
Produce weekly, monthly, annual KPI reports as and when required. The role is working in the office, with an 8:15 start and an early finish on Friday.
What you'll need to succeed
Be a real team player and enjoy working in a supportive and friendly atmosphere.
Confidence in asking questions and have an investigative nature to resolve issues quickly
Have a passion for delivering outstanding customer service
Proactive nature alongside being driven by success
Target driven and able to perfor...