Digital Officer Location: Epsom Job Type: Fixed Term Contract 3-6 months My client are seeking a Digital Officer to lead on paid media delivery, development, and evaluation. This role involves managing key day-to-day relationships with PR agencies, government contacts, and expert industry support. Day-to-day of the role: Lead the paid media element of our campaigns, including planning, delivery, and continual evaluation, to ensure KPIs are met and proactively suggest improvements. Develop and implement communication plans and campaigns to achieve strategic and tactical goals with the optimal and integrated deployment of organic and paid digital and social media. Provide digital support to Project Intercept, including the creation of landing pages and tracking links, monitoring and reporting on the effectiveness of interventions. Carry out day-to-day maintenance of the chatbot, working with internal teams to implement fixes, troubleshoot, and ensure its smooth operation. Help develop the organisation’s understanding and use of AI technologies and support teams with innovative digital tools and processes. Deliver and continually refine the digital component of the broader communications strategy Required Skills & Qualifications: At least three years’ relevant experience in social media and digital marketing. Experience of managing key day-to-day relationships with internal colleagues and external organisations. Experience of leading on paid media including strategy, monitoring, evaluating, and reporting. Experience of managing paid search including Google and Bing ads to build audiences based on a variety of goals. Experience of managing paid social media accounts including Facebook, Instagram, LinkedIn, and Snapchat. Excellent written and verbal communication skills and the ability to apply these to different audiences. Ability to work independently and collaboratively as part of a small team, in a supportive, flexible, and friendly manner.