Main duties include, but are not limited to:
* Meet and greet patients on arrival for their appointments in the Sleep Laboratory
* Book patients in and advise them where to go
* Complete outcomes following appointments and list patients on the waiting list
* Book appointments from the waiting list for a range of services
* Effectively communicate and work efficiently with a range of stakeholders such as Sleep Practitioners, Assistant Technical Officers, Administrative Staff, Patients and Carers
Other duties include a range of administrative tasks including, but not limited to:
* Preparation of paperwork for the following day
* Meet and greet walk-in patients and direct them to the right service - e.g., replenishing equipment
* Dealing with parking and concession requests
* Working with language line for patients who require interpreters
* Allocating appointment rooms within the department to staff when necessary
* Booking/ reporting ambulance patients as ready following their appointments
Training of the following systems to be provided to successful candidate:
* IPM
* ICE
* LungHealth
* InTouch
* EPRO
* PENS
* ADT Dashboard
* NHS Portal
The Sleep Service is a fast-paced environment committed to providing high quality care for our patients. The preferred candidate will have excellent communication and organisation skills as well as good time management. You will be required to provide an efficient administrative service and communicate effectively with patients and colleagues.
UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond. For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.
Monday - 13:00 - 17:00
Tuesday - 13:00 - 17:00
Wednesday - 13:00 - 17:00
Thursday - 13:00 - 17:00
Friday - 08:30 - 17:00
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