Sany Heavy Industry Co. Ltd is China's largest and top construction equipment manufacturer in the world. The Company has 25 manufacturing bases across the globe with 18 overseas regional headquarters, working with 8,000 suppliers and 400 dealers.
Due to fast growing business in the UK, we currently look for an experienced Parts Specialist to join our young and friendly team in Maidstone/Sittingbourne. Following are the details:
Key Responsibilities:
1. Assist our customers and SANY BU teams in selling, problem solving, receiving, and delivery of required parts and supplies.
2. Maintain and improve superior customer service and satisfaction offering smart, efficient solutions that result in 100% customer satisfaction.
3. Assist parts manager to establish competitive pricing.
4. Maintain warehouse inventory ensuring stock availability is accurate.
5. Ensure inventory is unloaded, stocked appropriately, and readily available when needed by communicating with the dealer network and various internal departments.
6. Arrange and complete packing and shipping services for our dealer and direct customers.
7. Provide excellent customer service for all customers and dealers as required.
What We Expect From You:
1. Previous parts experience & knowledge.
2. Warehouse experience is advantageous.
3. Valid forklift driving license.
4. Able to deliver excellent customer service.
5. Self-motivated with a dedicated approach.
6. Understanding of general mechanical/technical terms.
7. Strong work ethic.
8. Skilled in math and computer skills (Outlook, Excel, internet searches, website browsing).
9. Detail oriented, neat & organized (process flow, documentation, warranties, returns).
Note: Multilingual skills are a plus, but not required.
Remuneration:
SANY offers career progression, competitive rates of pay with generous holiday and pension provisions. Free parking is also available on site.
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