If you enjoy providing great service and working in a team, we have just the opportunity for you at our Companion Care New Malden Practice.
Our practice is currently undergoing an extension and refurbishment and is due for completion at the end of the month which is a very exciting for us.
What your typical day will look like
Your focus is to provide an exceptional service to our clients and the best care possible to their pets - providing a link between clients and the clinical team. Your ability to build strong relationships with our clients, their pets and the practice team will be critical to your success.
Your great client service during a clients visit will make sure that their absolute satisfaction is given, and that the client leaves knowing that they have received exceptional service and look forward to their next visit.
You will greet each client and offer support, guidance and expertise, managing payments and future bookings confidently. Coordinating the smooth running of the day-to-day routines of the practice will be done using our online booking system, so computer literacy is a must.
There will also be time spent away from reception focusing on answering the telephone- this is a very important role to ensure our clients are able to make contact easily and request appropriate help for their pets.