School IT Technician - £24k - £26k - Outstanding Pension Cirencester 37 hours a week at the following times: 8.15am 4.15pm, Monday Wednesday 8.15am 4.00pm, Thursday Friday The role: The school requires an IT/AV Technician to support the running of our IT Services within the school. Our ideal candidate will have experience in IT support and have a positive approach to solving problems and improving user experience. Relevant experience in Windows 10 & 11, Office 365, printers, touch screen technology, projectors and networking hardware is desirable. The post holder will support staff, students and other users of the School IT systems and ensure that support requests are logged and dealt with in a timely manner. Under direction from IT management to maintain, repair, install and update school devices and systems. Specifically, the main purposes of the post will include: To maintain and develop the schools IT resource for safe, effective use by students and staff. To support and advise students and staff in the appropriate use of IT. Provide the first and second level of technical support to users relating to all IT, telecoms, Audio Visual equipment and stage lighting and controllers (henceforth referred to as IT equipment). Install new IT equipment and install operating systems and software onto them as directed. Maintain network access rights including creating individual new user accounts and archiving old ones. Undertake daily routine and non-routine checks, maintenance, calibration, cleaning and fault investigation. Assist with the provision and support of IT equipment associated with assemblies, meetings and other presentations. Assist with the preparation of IT/AV equipment for open evenings and other similar events that may occasionally require out of hours working (see Other Conditions - Claims/Time off in Lieu). Maintain and repair IT equipment, liaise with third-party maintenance and repair companies or seek specialist assistance in order to ensure safe and efficient operation. Diagnose and resolve workstation operating system and software problems, independently where possible but seeking advice when necessary. Assist in the daily and monthly backup routines. Ensure the safe storage of equipment, materials and the disposal of equipment and consumables in line with relevant regulations, guidelines and school procedures. Help maintain network connections, connection and re-connection sockets and cabled when necessary. Help install IT/AV equipment. Maintaining records of stock and loans of equipment and materials, identifying when new stock is required and taking receipt of stock deliveries, particularly printer consumables and supplies. Undertake annual stocktaking and clerical duties when necessary. There is potential to learn and be part of a transition to a Google School in the near future. Assist teaching staff as directed and undertake other duties and responsibilities commensurate with the post. To provide assistance where required within a classroom environment, with bookings originating from the school room/laptop booking system, as well as delivering these devices to the requested classrooms. Assist in the maintenance and installation of the school CCTV cameras. Assist in the maintenance and installation of the schools access control system and associated peripherals. Work within the requirements of Data Protection/GDPR at all times. Other Conditions Holiday entitlement The post is all year round (52.143 weeks per year). This includes 25.5 paid days holiday rising to 30.5 after 5 years continuous service plus statutory holidays.