Job Description
Post Title
Communications Executive (Social Media).
Department/Location
Communications, the John Smith’s Stadium.
Reports to
Head of Communications.
Purpose of the Role
Reporting to the Head of Communications, the Communications Executive (Social Media) will be responsible for the Club’s communications across all major social media channels.
Functional Links
Internal:
1. Head of Communications.
2. Marketing and Communications Director.
3. Marketing and Communications team.
4. Chief Operating Officer.
5. Coaching Staff and Players.
6. Heads of Department.
7. Staff and Managers throughout the organisation.
External:
1. Communications Executives / Social Media Content Producers at other football clubs.
2. Social Media and Content companies / platforms.
3. Club Partners.
4. Supporters and members of the community.
Key Performance Indicators
1. To consistently produce a high standard of social media output and digital content for the Club, and the Huddersfield Town Foundation as required.
2. To ensure social media output and digital content is consistent with the Club’s brand guidelines and best practice standards.
3. To produce social media and digital content in accordance with specified deadlines.
Role Specific Responsibilities
The post holder will be required to:
1. Work with the Head of Communications to produce social media output across all channels to engage supporters, Club partners, advertisers, and others as applicable.
2. Be responsible for ensuring a consistent tone of voice, level of output, consistency of message, and quality across all online channels.
3. Collaborate with the Creative team to create bespoke content for social media channels across graphics, design, and video.
4. Be creative, proactive, and forward-thinking in populating existing content streams while contributing fresh ideas and concepts to evolve all Club output.
5. Monitor how supporters and others engage with the Club’s social media content, to gauge its effectiveness and impact.
6. Monitor comments on the Club’s social media posts and report and/or take action in relation to any remarks that appear to be discriminatory and/or abusive, or in any other way contradictory to the Club’s values and our ‘Terriers Together’ ethos.
7. Maintain understanding and up to date knowledge of social media, and how video and graphics can be used to best effect across different platforms.
8. Work closely with all members of the Marketing and Communications team and assist colleagues with other work as required.
9. The post holder will also be required to undertake any other duties as requested by the Head of Communications, the Marketing and Communications Director, the Chief Operating Officer and/or any other senior leader.
Application Task
Thank you for your interest in the position of Communications Executive (Social Media) with Huddersfield Town Football Club.
As part of your application, we would like you to complete the following short task and provide examples of your previous published work to further demonstrate your suitability for the role.
Please make your own interpretation of the task.
Scenario
Please provide an ideal outline of how you would envisage a match day social media schedule to look, taking into account of both home and away fixtures.
Please provide full details of the content and creative elements that would be required for the posts, the frequency and intended impact behind each post, and which channels you believe would be most appropriate.
Please keep in mind both our sporting endeavours and off field considerations throughout, in terms of the key departments/functions of Ticketing, Supporter Services, Promotions, Terriers Together, Retail, etc.
This task is intended to supplement your full application form, which you will need to complete via our Applicant Portal. Please submit your completed task as a separate document by email to jobs@htafc.com.
If you have any questions about the task, please contact Raj Bains (Head of Communications) via email to raj.bains@htafc.com.
Vacancy Details
This position is full-time (35+ hours per week, including match days), permanent, and has a starting salary of up to £24,000 per annum.
We are in the exciting position of recruiting to the role of Communications Executive (Social Media) within our wider Marketing and Communications team. As our Communications Executive responsible for Social Media, you will play an important role in producing interesting and engaging content across all major social media channels.
Reporting to the Head of Communications, you will develop high-quality social media output and digital content for the Club, ensuring the content is varied and appropriate for different audiences, and that it showcases all aspects of our work. The successful candidate will be required on match days and must, therefore, be prepared to support both home and away fixtures.
The fast-paced nature of the organisation necessitates high-level planning and time-management skills, and a creative and flexible approach to work.
Applicants are encouraged to review the job description and person specification before applying, as these contain full details of what the role entails, and the specific skills, experience, qualifications, and attributes we are looking for. Previous experience of producing attractive and interesting social media output is essential, combined with the ability to work on your own initiative and with minimal supervision. You would be joining an established team and therefore the ability to work collaboratively with team members is important.
We receive a high volume of applications for our vacancies and as such, we encourage you to ensure that your application details how you feel you match our requirements. The volume of applications received prevents us from being able to provide feedback at short-listing stage.
To apply, please create an account in our online application portal and ensure you complete the associated questions in full; if we specify that we would like a detailed response, please ensure you provide a comprehensive answer with examples to support your statements.
Please also highlight any factors that you would like us to consider, for example, if you have a disability or health condition that may require us to make reasonable adjustments in accordance with the Equality Act 2010.
Applicants are also required to complete a short task to further evidence suitability for the role and to complement the written application form. Full details of this task can be accessed from our applicant portal.
Safeguarding
Huddersfield Town AFC is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
Applicants must disclose all previous convictions including spent convictions in accordance with the associated legislation. The amendments to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (2013 and 2020) provide that when applying for certain jobs and activities, certain convictions and cautions are considered ‘protected’. This means that they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account.
Guidance about whether a conviction or caution should be disclosed can be found on the Ministry of Justice website.
Equality and Inclusion
We strive to promote a diverse and inclusive community – a place where everyone can be themselves and in which everyone feels valued and included and supported to achieve their full potential. We offer a range of family-friendly and inclusive employment arrangements, and we have a zero-tolerance approach to any form of discrimination.
We are committed to the redress of any inequalities by taking positive action where appropriate.
We are a Disability Confident Leader and welcome applications from disabled candidates. We are also seeking to diversify our workforce, particularly by gender and ethnicity.
Further information about the Company, and what it is like to work with us can be accessed from the Careers section of our website:
https://careers.htafc.com/
To apply, please complete the application form in our portal. If you need any assistance and/or would prefer to apply in an alternative format, please contact us by email to jobs@htafc.com.
Completed applications must be submitted by 9:00am on Monday 3rd February 2025.
Interviews are likely to take place in mid-February 2025.
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