Description Salary: £28,242 Location: Office-based in Basingstoke (RG21 4HG) Mon-Fri (9-5pm) Who We Are Fedcap is a not-for-profit organisation committed to improving people’s economic wellbeing. Delivering a range of employability programmes and services, we passionately believe that good work is part of a healthy life. In the past five years, we’ve supported more than 35,000 people across the UK back into work, helping families get out of poverty and improving their quality of life. We’re part of The Fedcap Group, a pioneering US-charity formed in 1935. Your Role As an Employment Facilitator you will deliver high impact, engaging and interactive employment skills to groups of participants via workshops and to individuals via 1-2-1 tutored sessions. The groups will require focussed employability skills training such as CV writing, transferable skills analysis, job search, digital skills and interview skill preparation to help them move on to achieve and sustain new employment. Your Responsibilities Facilitate face to face or digital employability sessions to groups of participants via workshops, and to individuals via 1-2-1 sessions Select appropriate facilitation methods or activities, design and develop interventions which meet participant requirements to develop realistic job goals and career paths Manage participants both face to face and virtually, encouraging participation and ongoing engagement with employability interventions Work collaboratively with operational teams to offer high impact and engaging training solutions to meet a range of participants needs including mock interviews, ‘how to’ sessions and other work preparation activities Meet personal performance targets, Key Performance Indicators and all Quality and Compliance measures by delivering high quality employability provision to participants, both remotely and face to face Provide advice, guidance, and challenge where appropriate to develop customer’s capability in the recruitment process ensuring they have the necessary skills and confidence to secure realistic job goals Develop relationships and networks with key stakeholders including employers, Job Centre teams and provisions and funding providers to ensure smooth operation of all processes Your Skills & Experience Ability to embrace our company values which are Kindness, Respect, Integrity, and Innovation Experience of delivering high impact, engaging and interactive group training sessions Experience of working in a customer focused, results driven environment Experience of providing one to one support and coaching to individuals with the ability to constructively challenge where needed. A recognised Teaching or Training qualification ideal but not essential (Celta, PTLLS, ESOL). Our Inspiring People People are always the focus of what we do at Fedcap. And our people are dedicated to inspiring confidence in our customers so they can believe in themselves and a better life for their families. They’re hard working and focused on delivering for our customers because they care and understand the important role they play in their customers’ journeys to a more secure, healthier and happier life. Driven by our strong values and sense of purpose, our inspiring people have formed a diverse and inclusive community. Your Benefits As well as receiving dedicated health and wellbeing support, including access to our 24/7 employee assistance programme for you and your family, we’ll provide you with very clear stages of accredited development and learning. Not only that, we offer a wide range of benefits including: Minimum 33 days’ holiday entitlement and a pension contribution up to 5% Monthly benefits scheme worth up to an additional £500 Free life assurance cover, totalling four times your annual salary And much more Equality, Diversity, and Inclusion Fedcap Employment is committed to applying equal opportunities at all stages of recruitment and selection, in line with its Equality, Diversity and Inclusion policy in addition to our duty under the Equality Act 2010 to have due regard to the need to eliminate discrimination; to advance equality of opportunity. Fedcap Employment is a Disability Confident Leader employer and as such, any candidate with a disability will not be excluded unless the candidate is unable to perform a duty intrinsic to the role, having considered reasonable adjustments. Reasonable adjustments to the recruitment process will be made to ensure that no applicant is disadvantaged because of their disability. INDHP