About the Role: We are currently seeking an experienced Lettings Administrator to join our dynamic and growing property team. The successful candidate will play a crucial role in supporting the lettings and property management functions, helping to ensure smooth operations and excellent service to tenants and landlords alike. Key Responsibilities: - Provide comprehensive administrative support to the lettings and property management team - Advertise new lettings across various online platforms and company website - Manage tenancy applications, referencing, and preparation of tenancy agreements - Coordinate viewings and liaise with potential tenants - Maintain accurate and up-to-date records on all properties, tenants, and landlords - Assist with property inspections, inventory management, and maintenance coordination - Ensure compliance with legal and regulatory requirements within the lettings process - Handle email and telephone enquiries in a professional and timely manner - Work independently and manage your workload effectively, using your own initiative - Support rent collection and arrears management administration where required - Minimum of 1 year’s experience in lettings and/or property management - Strong administrative skills with high attention to detail - PC literate - proficient with Microsoft Office Suite and lettings software (e.g. Alto, Reapit, or similar) - Ability to work on your own initiative and as part of a team - Excellent organisational and time-management skills - Strong written and verbal communication skills - A proactive and professional approach to customer service - Knowledge of tenancy legislation and lettings procedures - Experience working in a fast-paced property or estate agency environment Requirements: Desirable: