Job summary Are you a strategic leader, with a strong understanding of NHS operating plan development, co-ordinating system responses to operational pressures (OPEL framework) and emergency planning? If so, we would love the opportunity to meet you and discuss the role in the performance and planning team at NHS North West London. It is a great time to be joining NW London as we look to develop and embed a system approach to operational planning and responses to operational pressures and incidents. Your expertise in these areas will place you at the heart of the team looking to drive forward this approach alongside the Associate Director of Performance and Planning and the Chief Finance Officer. Main duties of the job You will have exposure to a range of key strategic initiatives and be expected to provide leadership to create the conditions where team members can deliver these responsibilities effectively. NHS North West London is also embarking on an extensive organisational development programme to ensure the organisation has an inclusive, respectful, innovative and empowering culture that allows people to flourish and develop. Health and wellbeing and ensuring an excellent work-life balance are at the core of this. If this sounds interesting, we would welcome the chance to review your application. Contact Details Informal discussions are welcome by contacting James Mackenzie - Assistant Director of Performance and Planning (james.mackenzie3nhs.net) Closing date for applications is 10th November 2024. The interview date will be confirmed. About us NHS North West London Integrated Care Board (NHS NWL ICB) is a statutory body responsible for planning and allocating health and care resources to improve the lives of people in eight boroughs across North West London: Brent, Ealing, Hammersmith and Fulham, Harrow, Hillingdon, Hounslow, Royal Borough of Kensington and Chelsea and Westminster. The local population is large and diverse, with a wide range of health and care needs that are evolving all the time. Working with our partners including Councils, NHS provider Trusts, GPs and voluntary and community organisations we plan and allocate NHS resource to deliver a wide range of services including urgent and emergency care, mental health, primary care, elective hospital services and community care. All ICB roles work collectively to ensure our residents and patients have access to the right services when they need them as well as focusing on prevention and health promotion, supporting residents to take greater care of their own health and live longer, healthier lives. To do this we will: improve outcomes in population health and healthcare reduce inequalities in health outcomes, experience, and access enhance productivity and better value for money support broader social and economic development within our area. Date posted 14 October 2024 Pay scheme Agenda for change Band Band 8d Salary £96,340 to £109,849 a year includes high cost area supplements (HCAS), Inner London Contract Permanent Working pattern Full-time, Flexible working Reference number D9807-NWL-785 Job locations NHS North West London 15 Marylebone Road London NW1 5JD Job description Job responsibilities Leadership and performance management of the team to create the conditions where team members can deliver effectively. Development and delivery of an effective performance and planning function, with clearly defined outputs and programmes of work. Work with Deputy Director and Chief Finance Officer to set annual team priorities and translate this into team and individual objectives. Facilitate an effective operating model by building and maintaining key relationships with ICB teams, NW London providers and ICS partners. Lead key programmes of work as directed by the Deputy Director and Chief Finance Officer. Contribute to ICS / NWL London work streams where relevant and ensure NW London programmes and resources contribute effectively to delivering the four ICS objectives. Ensure local delivery against relevant local, NW London and national targets and plans Be part of the senior management team, providing strategic leadership and representing the team at external meetings as required. Deputise as required for the Deputy Director of Planning and Performance. The post holder holds overall responsibility for ensuring the development of the following key outputs (not exhaustive and subject to change): Annual Operating Plan Annual Winter Plan Ad-hoc National and Regional Planning Requirements ICB Annual EPRR assurance returns and evidence of compliance ICB Annual EPRR Assurance Report x3 daily system wide scorecards (ED, bed and system partners capacity) Daily SCC assurance reports GOLD SCC summary and actions Programme Management Lead key programmes of work as directed by the performance and planning team priorities. This includes: oEstablishing a clear programme of work and set of deliverables, articulating outcomes and benefits that will be delivered (clinical and financial), timescales for delivery and resources required. oManaging projects and programmes to deliver to these agreed outcomes and timescales. oEnsuring that the programme has robust management structures and processes including: delivery plan, risk and issue management, governance, reporting, change management, dependency management. Staff Management Complete appraisals and objective setting for direct reports and supporting staff development. Demonstrate leadership in supporting development of team members to achieve their potential Provide a coaching approach to encourage others to develop and actively create opportunities to enable everyone to learn from each other Line management responsibility for direct reports. Manage staff recruitment processes. Where necessary, proactively manage poor performance, grievance and disciplinary issues in a sensitive and professional manner. This role specification should be read in conjunction with the generic job description. Outlined below are a number of key functional and operational responsibilities. Operational Accountable for developing and delivering strategy, promoting innovation and supporting operational excellence in the Organisation and/or Collaboration. Working with highly complex data, facts and situations requiring analysis, interpretations and comparisons on a range of options and making decisions on the most appropriate approach. Financial and Physical Resources Accountability and sign off for all innovation projects and initiatives. Develop commissioning models that ensures value for money and promote excellence. Act in a way that is compliant with Standing Orders and Standing Financial Instructions in the discharge of this responsibility. Constantly strive for value for money and greater efficiency in the use of these budgets and to ensure that they operate in recurrent financial balance year on year. Information Management Responsible for the development, management and maintenance of systems and framework across the organisation. Partners with the Information and Business Intelligence team to ensure that information management needs are meet in order to enable effective education planning and monitoring of Quality. Research and Development Develops an innovation strategy including research and development to identify, develop and promote best practice Drawing from experience and expertise in other academic fields and industries, ensures that London benefits from relevant innovations Highlight, promote and report innovative approaches to education and training, particularly their impact on service Commission and co-ordinate a Research and Development strategy to drive innovation Planning and Organisation Accountable for developing and owning the operational strategy and working with the team to ensure that this is incorporated into the consolidated plan. Develops plan for the delivery of the roles responsibilities including identifying interdependencies, managing risks, modelling the potential impacts on the wider organisation, determining resource requirements and building in contingency where necessary. Contributes to the London NHS strategic planning process and delivery of priorities and manages consequential adjustments to activities responsible for as required. Policy and Service Development Working collaboratively to develop a faculty of local champions and leaders. Promote the adoption of innovative strategies and techniques. Responsible for proposing and drafting changes, implementation and interpretation to policies, guidelines and service level agreements (SLAs) which may impact. Proposes changes to own function and making recommendations Organisation and/or Collaboration wider. Job description Job responsibilities Leadership and performance management of the team to create the conditions where team members can deliver effectively. Development and delivery of an effective performance and planning function, with clearly defined outputs and programmes of work. Work with Deputy Director and Chief Finance Officer to set annual team priorities and translate this into team and individual objectives. Facilitate an effective operating model by building and maintaining key relationships with ICB teams, NW London providers and ICS partners. Lead key programmes of work as directed by the Deputy Director and Chief Finance Officer. Contribute to ICS / NWL London work streams where relevant and ensure NW London programmes and resources contribute effectively to delivering the four ICS objectives. Ensure local delivery against relevant local, NW London and national targets and plans Be part of the senior management team, providing strategic leadership and representing the team at external meetings as required. Deputise as required for the Deputy Director of Planning and Performance. The post holder holds overall responsibility for ensuring the development of the following key outputs (not exhaustive and subject to change): Annual Operating Plan Annual Winter Plan Ad-hoc National and Regional Planning Requirements ICB Annual EPRR assurance returns and evidence of compliance ICB Annual EPRR Assurance Report x3 daily system wide scorecards (ED, bed and system partners capacity) Daily SCC assurance reports GOLD SCC summary and actions Programme Management Lead key programmes of work as directed by the performance and planning team priorities. This includes: oEstablishing a clear programme of work and set of deliverables, articulating outcomes and benefits that will be delivered (clinical and financial), timescales for delivery and resources required. oManaging projects and programmes to deliver to these agreed outcomes and timescales. oEnsuring that the programme has robust management structures and processes including: delivery plan, risk and issue management, governance, reporting, change management, dependency management. Staff Management Complete appraisals and objective setting for direct reports and supporting staff development. Demonstrate leadership in supporting development of team members to achieve their potential Provide a coaching approach to encourage others to develop and actively create opportunities to enable everyone to learn from each other Line management responsibility for direct reports. Manage staff recruitment processes. Where necessary, proactively manage poor performance, grievance and disciplinary issues in a sensitive and professional manner. This role specification should be read in conjunction with the generic job description. Outlined below are a number of key functional and operational responsibilities. Operational Accountable for developing and delivering strategy, promoting innovation and supporting operational excellence in the Organisation and/or Collaboration. Working with highly complex data, facts and situations requiring analysis, interpretations and comparisons on a range of options and making decisions on the most appropriate approach. Financial and Physical Resources Accountability and sign off for all innovation projects and initiatives. Develop commissioning models that ensures value for money and promote excellence. Act in a way that is compliant with Standing Orders and Standing Financial Instructions in the discharge of this responsibility. Constantly strive for value for money and greater efficiency in the use of these budgets and to ensure that they operate in recurrent financial balance year on year. Information Management Responsible for the development, management and maintenance of systems and framework across the organisation. Partners with the Information and Business Intelligence team to ensure that information management needs are meet in order to enable effective education planning and monitoring of Quality. Research and Development Develops an innovation strategy including research and development to identify, develop and promote best practice Drawing from experience and expertise in other academic fields and industries, ensures that London benefits from relevant innovations Highlight, promote and report innovative approaches to education and training, particularly their impact on service Commission and co-ordinate a Research and Development strategy to drive innovation Planning and Organisation Accountable for developing and owning the operational strategy and working with the team to ensure that this is incorporated into the consolidated plan. Develops plan for the delivery of the roles responsibilities including identifying interdependencies, managing risks, modelling the potential impacts on the wider organisation, determining resource requirements and building in contingency where necessary. Contributes to the London NHS strategic planning process and delivery of priorities and manages consequential adjustments to activities responsible for as required. Policy and Service Development Working collaboratively to develop a faculty of local champions and leaders. Promote the adoption of innovative strategies and techniques. Responsible for proposing and drafting changes, implementation and interpretation to policies, guidelines and service level agreements (SLAs) which may impact. Proposes changes to own function and making recommendations Organisation and/or Collaboration wider. Person Specification Physical Skills Essential Working knowledge of Microsoft Office with intermediate keyboard skills. Experience Essential Must have an understanding of the background to and aims of current healthcare policy in London and appreciate the implications of this on engagement Should have an appreciation of the relationship between NHS England and individual provider and commissioning organisations Significant experience of analysing complex data sets and sources of information to generate key insights Qualifications Essential Educated to masters level or equivalent level of experience of working at a senior level in specialist area. Extensive knowledge of specialist areas, acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience to masters level equivalent Evidence of post qualifying and continuing professional development Management Skills Essential Ability to demonstrate a high level of expertise in providing senior leadership Communication Skills Essential Highly developed communication skills with the ability to communicate on highly complex matters and difficult situations Ability to provide and receive, convey and present highly complex, sensitive and/or contentious information to large groups, responding openly to questions to ensure full understanding and engagement Ability to communicate with clinical, academic and all levels of staff effectively Analytical Essential High level analytical skills and the ability to draw qualitative and quantitative data from a wide range of sources and present in a clear concise manner Ability to analyse numerical and written data, assess options and draw appropriate conclusions High level critical thinking skills Ability to develop, maintain and monitor information systems to support innovation initiatives Demonstrates sound judgement in the absence of clear guidelines or precedent, seeking advice as necessary from more senior management when appropriate Planning Skills Essential Leadership, vision, strategic thinking and planning with highly developed political skills Person Specification Physical Skills Essential Working knowledge of Microsoft Office with intermediate keyboard skills. Experience Essential Must have an understanding of the background to and aims of current healthcare policy in London and appreciate the implications of this on engagement Should have an appreciation of the relationship between NHS England and individual provider and commissioning organisations Significant experience of analysing complex data sets and sources of information to generate key insights Qualifications Essential Educated to masters level or equivalent level of experience of working at a senior level in specialist area. Extensive knowledge of specialist areas, acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience to masters level equivalent Evidence of post qualifying and continuing professional development Management Skills Essential Ability to demonstrate a high level of expertise in providing senior leadership Communication Skills Essential Highly developed communication skills with the ability to communicate on highly complex matters and difficult situations Ability to provide and receive, convey and present highly complex, sensitive and/or contentious information to large groups, responding openly to questions to ensure full understanding and engagement Ability to communicate with clinical, academic and all levels of staff effectively Analytical Essential High level analytical skills and the ability to draw qualitative and quantitative data from a wide range of sources and present in a clear concise manner Ability to analyse numerical and written data, assess options and draw appropriate conclusions High level critical thinking skills Ability to develop, maintain and monitor information systems to support innovation initiatives Demonstrates sound judgement in the absence of clear guidelines or precedent, seeking advice as necessary from more senior management when appropriate Planning Skills Essential Leadership, vision, strategic thinking and planning with highly developed political skills Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name North West London Integrated Care Board Address NHS North West London 15 Marylebone Road London NW1 5JD Employer's website https://www.nwlondonics.nhs.uk/ (Opens in a new tab)