Job summary Join our Employee Relations team at a great time of change Make a significant and positive improvement to our administrative processes by bringing your expert digital and administrative experience to update our ways of working. Help us to benefit from new apps and technology to work smarter and more efficiently. Improve the professional presentation of data, policies and information on the HR intranet. A great opportunity to be at the heart of an exciting and challenging HR team. Main duties of the job Organising and administering formal hearings and appeals including notetaking virtually or in person in Norfolk and Suffolk. Timely provision of information packs to support hearings using digital skills to maximise efficiency and professional presentation. To provide administrative support for the Job Evaluation process as well as becoming a trained Job Evaluator. Support the ER team's response to FOI requests and other ad hoc data requests. Support the Head or Employee Relations with the provision of monthly reports on ER case work using digital skills to enhance data gathering and presentation.To be responsible for ensuring the Human Resources intranet site is maintained in a user-friendly format and that it is kept updated. Contribute to the ongoing improvement of this site as the 'go to' destination for HR guidance. Assist with the updating of policies, ensuring consistent formatting, accuracy, and language. Employ tact and discretion when researching and responding to enquiries. Deal with correspondence and communication, prioritising, co-ordinating and liaising with the team. About us Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive. Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about. Why Norfolk and Suffolk? The people here are warm and welcoming, you'll never be far from the beautiful coastline or Broads National Park. We're an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too. Date posted 08 January 2025 Pay scheme Agenda for change Band Band 4 Salary £26,530 to £29,114 a year pa Contract Permanent Working pattern Full-time, Flexible working Reference number 246-COR6827272 Job locations County Hall Martineau Lane Norwich NR1 2DL Job description Job responsibilities Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY Job description Job responsibilities Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY Person Specification Qualifications Essential NVQ 2 Customer Services NVQ 3 Business Administration or equivalent Desirable CIPD Foundation Certificate (Regulated Qualifications Framework (RQF) Level 3) Experience Essential Equivalent administrative experience at advanced level Organising of meetings involving multiple internal and external parties and the provision of relevant information packs using digital tools. Skills Essential Digital skills including experience of working with Microsoft Office including Outlook and Teams Knowledge Desirable HR policies/processes Person Specification Qualifications Essential NVQ 2 Customer Services NVQ 3 Business Administration or equivalent Desirable CIPD Foundation Certificate (Regulated Qualifications Framework (RQF) Level 3) Experience Essential Equivalent administrative experience at advanced level Organising of meetings involving multiple internal and external parties and the provision of relevant information packs using digital tools. Skills Essential Digital skills including experience of working with Microsoft Office including Outlook and Teams Knowledge Desirable HR policies/processes Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Norfolk & Suffolk Foundation NHS Trust Address County Hall Martineau Lane Norwich NR1 2DL Employer's website https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)