We'd love to hear from you if you’re: enthusiastic and knowledgeable about the benefits of volunteering someone who loves working with volunteers, and who understands the legal differences between staff and volunteers good at talking to, and getting on with, all kinds of people from all backgrounds, and you understand why great customer service matters flexible and collaborative, a team player who’s happy to lead on and work with other people’s agendas towards a shared goal well-organised, with good attention to detail experienced in volunteering principles and practice comfortable with IT skills (Microsoft Office), and managing budgets Please include a cover letter alongside your CV.Volunteering & Community OfficerReporting to the Senior Volunteering and Community Officer, you'll be working alongside members of the project, property and portfolio teams. This is a great opportunity to work in a beautiful and diverse area of the country on a range of activities that will make a positive impact and help protect the estate for future generations. You'll be based at the Ashridge Estate Office but will spend a significant proportion of your time out across the estate, working on uneven terrain and in dense vegetation under all weather conditions, away from typical office facilities, with minimal direct supervision, and sometimes alone. Your standard working week will be 37.5 hours. The role requires flexible working and you’ll be required to work regular weekends, bank holidays and evenings. You'll be face-to-face with different visitors to communicate key messages and provide a high standard of visitor care at all times by answering questions, resolving issues and capturing feedback. You'll plan, organise and attend engagement and outreach activities in the community and on the estate to positively build relationships, share knowledge and raise awareness. You'll be involved in aspects of our outdoor work designed to protect the habitats and wildlife in our care while delivering great visitor experience. Undertaking regular monitoring, you'll be measuring and inspection activities across the estate, working with and leading teams of volunteers to undertake specific activities. You'll also assist with the creation of material and content to help communicate key messages, including monitoring reports, leaflets, websites articles, interpretation and social media posts. The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.• Substantial pension scheme of up to 10% basic salary• Free entry to National Trust places for you, a guest and your children (under 18)• Rental deposit loan scheme• Season ticket loan• EV car lease scheme • Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.• Flexible working whenever possible• Employee assistance programme• Free parking at most Trust places Click here to find out more about the benefits we offer to support you. Closing Date: 30th March 2025 Interview Date: 9th April 2025To apply for this vacancy simply click the 'apply' button in the top right hand side of the page.If you need any help with your application, i.e. due to technical difficulties, please call us on 0370 240 0274 or email us at recruitmentenquiriesnationaltrust.org.ukIf you require an adjustment to the application process, for example due to disability or medical condition, please call us on 0370 240 0274 or email us at adjustmentsnationaltrustjobs.org.uk and we'll support you as best as we can. For examples of how, please see our supporting you page.Equal Opportunities Statement The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here. Safeguarding Statement The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre. Please note we reserve the right to close this advert early and therefore we encourage you to apply for this position early. 161954IRC161954BerkhamstedFixed Term f/t (37.5 hrs pw for 24 mo)Ends: Mar 30th 146.1 mi from Newton-le-willowsWe're looking for someone to join the team at Ashridge Estate on a two-year fixed term contract as a Volunteer & Community Officer. As a key member of the property and project teams, you’ll be joining at an exciting and pivotal point in the estate’s history as we develop transformational plans to look after this special place for future generations as part of the ‘Protecting Our Roots’ project. Working outdoors in all weathers, you’ll build relationships with visitors and the local community by sharing your love of conservation and wildlife and championing the work being undertaken to protect this fragile landscape. You’ll be involved in delivering practical activities across the site to make a personal and tangible difference to the future of Ashridge Estate. Ashridge Estate, Visitor Centre, Berkhamsted, HP4 1LTCompliance.Eligibility to Work in the UK13.74 per hour