Deliver actionable analytics and reporting to help partners to understand performance of the F&F Online business and inform our Online strategy and tactical activity. Develop data requirements that are needed for F&F Online, raise these with the relevant TAP domain teams, and perform user acceptance testing of new data tables. Support the F&F Online Analytics domain PM to handle the backlog of data requirements and attend sprint reviews to keep up to date with the latest data developments. Evolve the team structure to support the growth ambitions of Online and support TBS analysts with their technical and personal development, ensuring analytics best practise is followed across the team. Gather, shape, prioritise and assign one-off analytics requests coming through on the tracker to optimise workload and output. Ensure insight is shared widely, understood and acted upon. Lead quarterly session to plan the analytical support that projects in the business plan will need. Ensure all analysts surface at least one analysis per month to unlock value for F&F Online. Identify new insight that could be beneficial to the department and previous insight that would benefit from being fed into the reporting 2.0 stream to produce regularly. Promote a data driven, self-serve culture and ensure the team's dashboards, tools, resources are shared widely, understood and acted upon, and define requirements for new ones to meet the department's needs. Collaborate with the Online-adjacent analytics teams to ensure they are joined up and avoid duplication. Operational Skills relevant for this job: Collaboration, Empathy, Resilience, Innovation and Responsiveness Clear written and verbal communication skills Ability to simply complex problems, manipulate data accurately and relate to the business context Gain confidence f partners & influence all levels Independent & organise but seeks help when needed Lead, mentor and develop wider team Experience relevant for this job: Strong analytical and numerical skills Experience using Excel, Powerpoint, and BI software (preferably Tableau, Adobe Analytics) to manipulate and share data in a clear and visually appealing way to support partners to make business decisions Experience using query language (preferably SQL) to access and manipulate data from a data base Broad understanding of our business and industry