Your Journey
As an Assistant Manager, you are always on hand to resolve issues and identify fun and fresh ways of doing things, and you are loyal and passionate about your customers, your team and the SB lifestyle. You always show up and glow up, spreading light on the shop floor and making everyone’s time in the store even more memorable! You take pride in all you do, from paperwork to products, you want to make it perfect!
Partnering with your manager will give you a chance to make your mark on the store, and with plenty of opportunities to grow within the company, this is the ideal role for someone looking to learn more about retail management and develop within the SB team!
What You’ll Be Doing
1. Deliver outstanding service and act as a model for the SB customer experience
2. Assist in driving sales, commerciality and maintenance of standards, including compliance with established policies and procedures
3. Always communicate efficiently, both on the floor and behind the scenes. You will develop and maintain relationships across the business, with your customers and with community partners
4. Partner with the Store Manager to generate innovative and engaging marketing ideas
5. Take ownership over stock management and executing visual merchandising guidelines, contributing towards and delivering on store KPIs
6. As the product expert and knowledgeable trainer, you will educate your team and advise customers
7. Focus on fostering a supportive, productive and inclusive environment that promotes teamwork and accountability
8. Create a sense of pride in store, and always keep the energy high!
Must Haves
9. Previous experience working in a fast-paced, customer-facing environment
10. A love for the world of retail
11. Self-starter and ambitious – you are motivated to achieve and exceed store targets for your team and your store
12. Exceptional customer service and team management skills
13. Natural confidence interacting with people, you love to establish relationships and to connect with team members and customers alike
14. Passion for people development
15. Interest in and awareness of market trends in the retail industry
16. Ability to work under pressure and manage multiple tasks at once
17. Operational mindset
The Extras
18. Generous clothing allowance
19. Excellent training & development opportunities
20. Quarterly bonuses
21. 60% off all Sweaty Betty merchandise
22. 25 days holiday (pro-rated if working part-time)
23. Refer a Friend bonus scheme
24. Season Ticket Loan
25. Access to Retail Trust – advice & support too
26. Dedicated budget to attend fitness classes (per store)
27. Access to Sample sales
28. Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees (Following successfully passing probation)
29. Enhanced Family Leave policy
30. Cycle to work & Buzz bike scheme