Join Our Team as a Business Manager – Gi Group Southall Location: Southall Perks: Free Parking | Award-Winning Benefits Are you ready to lead, inspire, and deliver outstanding results? At Gi Group Southall, we’re looking for a driven Business Manager to take charge and propel our business to the next level. Why Join Gi Group? At Gi Group, we’re more than just a workplace – we’re a community. We believe in rewarding success and fostering growth. With award-winning benefits and a culture that celebrates innovation, you’ll have everything you need to succeed. What You’ll Do as a Business Manager / Branch Manager Drive Sales Success: Achieve personal sales targets (bonus-linked) through telephone and face-to-face selling. Support the recruitment team to exceed their sales goals. Implement innovative sales initiatives and create local sales strategies. Generate new leads and maintain a live, relevant CRM. Promote cross-selling opportunities across the business. Lead & Develop Your Team: Enhance individual and team performance through coaching and training. Conduct regular performance appraisals and set clear targets. Build a culture of discipline, accountability, and collaboration. Retain talent and ensure a development plan is in place for each team member. Maintain and promote the company’s core values. Deliver Outstanding Service: Build lasting relationships with all client users through regular communication. Ensure recruitment processes attract and maintain a strong candidate pool. Monitor and improve customer satisfaction levels by exceeding KPIs. Uphold the highest standards in candidate onboarding and client interactions. Manage Operations & Compliance: Use management information to plan and achieve weekly objectives. Conduct regular audits and ensure compliance with legal and operational standards. Master our CRM system and chair daily branch meetings. Oversee branch security, office maintenance, and safety protocols. What We’re Looking For in our Business Manager / Branch Manager Proven Experience: At least 4 years in recruitment, ideally with some experience managing a team in a recruitment environment, however we will consider applicants who are looking for that step into a Business Manager role Sales & Business Development: A strong track record of winning and managing new business. Leadership Skills: A natural motivator who thrives on empowering and developing others. Full Driving License & Access to a Vehicle. Generous Annual Leave – 25 days rising with service to 30 days Your birthday off Holiday purchase scheme Flexible start and finish times Flexible Bank Holidays Work from anywhere - up to four weeks a year Healthcare / dental / glasses & eye tests / alternative therapies / flu jab Breakfast club Enhanced Maternity, Paternity & Adoption Pay IVF flex & support Menopause flex – paid HRT treatment Employee Assistance Programme Pension Scheme Financial coaching Income protection insurance – Providing you with support and assistance when you need it most Life insurance Industry leading training Career Pathway programme Learn a new language Electric car scheme Paid time off to volunteer / move house Internal teams dedicated to Diversity & Inclusivity, Wellbeing, Corporate Social, we are always looking for new members Our company promotes equal opportunities and values the diversity of its workforce. In accordance with our Company Equal Opportunities policy, we will provide equal opportunities to any employee or job applicant and will not discriminate either directly or indirectly because of race, sex, sexual orientation, transgender status, religion or belief, marital or civil partnership status, age, disability, or pregnancy and maternity.