Job Description
Client - Repairs Coordinator - Housing:
We are recruiting for a Repairs Coordinator for a Social Housing provider based in Hemel Hempstead.
Role - Repairs Coordinator - Housing:
* You will track complaints, call residents about complaints, draft response letters, chase up internal colleagues for information and track the completion of commitments.
* You will be involved in collating disclosure for disrepair cases and helping to track them.
* Support the damp and mould team, where you will co-ordinate damp and mould surveyors, tracking/allocating work, booking appointments and chasing up contractors.
Person - Repairs Coordinator - Housing:
The successful candidate will have;
* Experience of dealing with customer complaints and drafting written correspondence relating to complaints
* Social housing or repairs experience would be beneficial
* Strong written and verbal communication skills