Description Are you an experienced Admin Assistant looking to start a career with us? Keoghs are looking for a Pre Litigation File Handler Assistant to join their Liverpool Motor Team.The Pre-litigation File Handling Assistant will undertake a variety of tasks to support the pre-lit motor claims handling teams. Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Simply Health Care Cash Plan Gymflex Key Accountabilities ·To pro-actively assist the pre-lit teams with a variety of tasks including: ·Monitoring inboxes ·Completing new claim actions ·Assisting in reviewing of validate reports ·Reviewing and updating MI ·Monitor OIC and MOJ Portal claims ·Undertaking MIAFTR & HPI checks ·Undertaking appropriate additional tasks provided by the Team Leader/DBUD ·Maintain accurate data on relevant case management system ·Comply with set client SLA’s ·To actively manage a caseload of low value cases, liaising with clients, insurers and other relevant parties to ensure these cases are handled by the relevant parties. Ensure quality service standards and productivity levels are maintained to a high standard Experience, Skills and Qualifications ·12 months relevant admin / claims support experience ·Excellent attention to detail ·Strong organisational skills ·Good communication & telephone skills ·Able to use Excel ·Excellent client care and customer service skills ·Ability to manage volume workload via task management Ability to work as a team and independently Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Simply Health Care Cash Plan WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death In Service – after 1 years’ service Pension Contribution based 5% Employee / 3% Employer Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation