To work as an Advice and Complaints Investigating Officer within the Advice and Complaints Service (ACS) To bring about the efficient and effective resolution of complaints Ensure statutory and organisational requirements are met Ensure complaints are investigated and that all complaints receive a full, high quality and timely response that delivers the best outcome for the complainant and for the clinical or corporate service involved PLEASE REFER TO THE ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE Please note the Trust are not able to offer Skilled Worker Sponsorship for this role as it does not meet the UKVI threshold requirements. Applicants are requested to consider this when making their application. Please visit Gov.UK for further information