Job Title: Responsible Individual/Operations Manager
Location: Maidstone, Kent
Salary: £65,000 per annum
Start Date: To be confirmed
About the Role
We are a recruitment agency seeking an experienced Responsible Individual/Operations Manager on behalf of a residential care provider specialising in supporting children and young people with Emotional and Behavioural Difficulties (EBD).
This is a key leadership role where you will oversee residential services, ensuring compliance with Ofsted and other regulatory bodies. You will provide operational management, lead Registered Managers and staff teams, and drive improvements in quality, performance, and growth.
Key Responsibilities
Leadership and Management:
1. Provide strong leadership, guidance, and support to Registered Managers and senior staff, ensuring effective and compliant operations across all residential homes.
2. Act as the interim manager in the absence of a Registered Manager to ensure stability and continuity of care.
3. Conduct regular supervisions, performance reviews, and professional development plans for managers and senior staff.
4. Address underperformance through performance management plans and take disciplinary action where required.
5. Oversee central functions, ...