1. Immediately Available
2. Strong Customer Service experience
About Our Client
Our client is a reputable company within the Property and Housing industry and based in Worthing. They are known for their commitment to excellence and their focus on delivering high-quality services to all clients.
Job Description
As a Bilingual Customer Service Administrator your responsibilities will include:
3. Manage customer queries and complaints in a timely and efficient manner.
4. Assist in coordinating departmental meetings and events.
5. Ensure customer records are accurate and up-to-date.
6. Assist in preparing customer service reports..
7. Support the implementation of new customer service initiatives.
The Successful Applicant
A successful Bilingual Customer Service Administrator should have:
8. A strong administrative background with customer service experience.
9. Ability to handle complaints effectively.
10. A team-oriented mindset, with excellent communication skills.
11. Proficiency in MS Office applications, particularly Excel and Word.
What's on Offer
12. An estimated hourly wage of £13 - £14 per hour
13. A supportive company culture that values employee growth and development
14. Temporary assignment with the chance of extension