About the Role:
As a Sales and Parts Advisor, you will be the primary point of contact for our clients customers seeking parts, accessories, and advice. You will play a key role in helping customers find the right products, managing orders, and ensuring the smooth running of the parts department.
Key Responsibilities:
* Advise customers on parts and accessories, ensuring they receive the best products for their needs.
* Process sales of parts, accessories, and equipment, handling transactions and invoicing accurately.
* Maintain stock levels and assist with inventory management, ensuring popular parts and products are always available.
* Assist with the ordering of parts and ensure timely delivery for customers.
* Provide excellent customer service, answering inquiries via phone, email, and in person.
* Build and maintain relationships with suppliers to ensure the best products and competitive pricing.
* Pro-actively seek sales opportunities by phoning and selling to existing clients.
* Keep up-to-date with industry trends and product knowledge to offer informed recommendations to customers.
What We’re Looking For:
* Previous experience in sales, preferably in the marine or retail industry, is desirable.
* A strong understanding of boating products, parts, and accessories is an advantage.
* Excellent customer service skills with a friendly and approachable manner.
* Strong communication and organisationa...