Retail Branch Manager Durham 40 hours per week over 5 days Monday to Friday with Saturday on a rota Competitive salary plus pension and company benefits We have an exciting opportunity for a knowledgeable and motivated Retail Branch Manager to lead the team at our branch in Durham. With a prominent location on Belmont Industrial Estate, our Durham Decorating Centre carries an impressive range of trade and designer paints, wallcoverings and decorating tools and equipment. Our friendly team is on hand to advise both the seasoned professional and novice DIYers. The branch opening hours are Monday to Friday 7am – 5pm and Saturday 8am – 5pm. You will be promoting the branch and our Company's product range to encourage new business. You will also be responsible for managing, controlling, and developing the overall business of the branch to achieve sales and profit targets. Taking responsibility for stock, cash, and branch security will all be key points in this role. A family-run business for almost 120 years; we are proud of our long history in our industry and have grown our branch network to over 200 stores nationwide in the Brewers Group. We know that our people make our business unique, and place great emphasis on the development and growth of our colleagues. We understand that Neurodiverse candidates or candidates with a disability may need adjustments or extra support in the application or interview process – we are committed to providing every candidate the opportunity and environment in which to succeed and we will support any reasonable request where we can. To succeed in the role of Retail Branch Manager you will: • Be able to demonstrate management or supervisory experience in a similar or relevant role • Have experience of developing a team • Have a proven track record of achieving sales targets and generating new business • Be enthusiastic and proactive about selling and be able to inspire staff to achieve high levels of customer service • Understand our focus on customer service and other Brewers values • Have the ability to positively represent the Company to a wide range of customers • Be able to work on your own initiative • Knowledge of the local area would be beneficial Who we are looking for to join our team: • Excellent leadership skills with the ability to motivate and drive excellence • Exceptional customer service and communication skills, to understand and translate customer requirements into product recommendations • Previous experience in the Decorative Industry would be an advantage not essential, as full will training will be given to the right candidate • Approachable, possessing an open and friendly personality - happy to help both customers and colleagues • Enjoys working and supporting a team, but can be relied upon to work as an individual at all times • A proven track record of achieving sales targets and generating new business • Keen to learn, develop skills, and progress within our industry • Willing to attend training to become a Fire Marshall and/or First Aider if required • Act as a Key Holder for the branch In return, we offer a comprehensive benefits package consisting of: • Competitive rates of pay • 31 days holiday including bank holidays increasing with service • Free life assurance • 5% of your salary employer contribution to the pension plan (subject to employee contributions) • We offer Wagestream - a money management app that gives you access to a percentage of your pay as you earn it • Brewers Colleague discounts give you huge savings on your home improvements • Employee Assistance Programme - accessible to colleagues, partner/spouse and dependents • Access to Medicash, an optional funded scheme where you can claim money back for the most common routine healthcare treatments • Discounts and rewards with selected partners - major high street brands, supermarkets etc • Additional financial assistance such as Cycle to Work Scheme, Season Ticket Loans and Helping Hand Loan Scheme for times of crisis, • Staff uniform and uniform cleaning tax relief • Comprehensive Induction Programme • After a qualifying period, you will also be eligible for additional benefits such as profit-related pay, enhanced Maternity and Paternity pay and a chance to use one of our two Company Holiday Homes in Cornwall or the Lake District To apply for this exciting opportunity, please click the Apply Now button on this page to complete the mandatory application form. Please note – this role may be removed from listings before the closing date if we are successful in finding an appointment. Please ensure you fully complete the application process if you wish to be considered for this position. Due to the number of applications, we receive, we are unable to respond to any applicants that do not complete the process. Other job titles associated with this role include Retail Manager, Store Manager, Retail Operations Manager, Retail Senior, Retail Supervisor, Retail Team Leader, Retail Team Leader