Role Summary
The Training Coordinator is responsible for scheduling, tracking, and reporting on all training enrolment and compliance using learning management systems (LMS) (Veeva and Excel). Responsibilities include coordination of the job-role curriculum, communication plan, and administration and reporting of the training KPI’s and evaluation results. Further, Training Coordinators are accountable for overseeing all implementation activities, including production of materials, room reservations, logistics, and catering.
Key Responsibilities
* Schedules, tracks and reports on training enrollment and compliance using a LMS (i.e. Veeva and Excel or equivalent).
* Collaborates with GMP Training Managers and the Scheduling Team to determine training implementation needs, including number of sessions, material, class size, set-up, communication, and evaluation. Ensuring that all shifts are equally covered.
* Coordinates scheduling, implementation, and logistical activities for training and administrative tasks through to completion.
* Summarizes evaluation results and runs reports on Kirkpatrick: Level-1 evaluations, as well as other training metrics, as needed.
* Organizes and maintains the job-role curriculum for GMP training requirements across all stakeholders, e.g., Production, QC, QA and Vector.
* Maintains the training communication plan and distributes training announcements and follow-up communication.
* Compiles training KPI information into cumulative spreadsheet for accurate tracking and reporting.
* Researches and retrieves training information from both internal and external sources to assist GMP Training Managers complete needs assessments, as necessary.
* Applies good facilitation and presentation skills to conduct sections of Orientation and On-boarding training, as assigned.
* Ability to create interactive training packages using Videos, PowerPoint, and eLearning tools such as Adobe Captivate and Articulate.
Demonstrated skills and competencies
E – Essential
P – Preferred
Experience
* E-learning creation (E)
* Previous training coordination and pharmaceutical industry experience (P)
* Team/functional administration and coordination experience (E)
Skills and Competencies Required
* Ability to establish strong partnerships with Stakeholders and Other Training team members
* Expertise using Microsoft Office Suite, specifically PowerPoint, Excel and Microsoft Project to organize and manage tasks.
* Customer service focused, with a high degree of sensitivity to internal training participants and subject matter experts.
* Team player with strong interpersonal skills, and the ability to work effectively across all levels of leadership.
* Ability to communicate clearly and effectively both verbally and in writing.
* Strong communication, planning and organizational skills, with the ability to manage multiple priorities.