About Thrifty Car & Van Rental
We are a dynamic team working in a fast-paced environment with a varied workload. Our main goal is to provide exceptional customer service and ensure seamless reservations for our clients.
Salary Information
The estimated salary for this role is £23,872.92 per annum, reflecting the competitive compensation package offered by Thrifty Car & Van Rental.
Job Responsibilities
* Customer Support: Handle customer inquiries via phone and email, ensuring prompt responses and resolving issues efficiently.
* Reservation Management: Manage reservations, including room allocations and cancellations, maintaining accurate records and reports.
* Team Collaboration: Work collaboratively with the team to achieve goals and objectives, fostering a supportive and collaborative work environment.
Requirements
* Communication Skills: Excellent communication and customer service skills are essential for success in this role.
* Technical Proficiency: Basic computer skills and proficiency in relevant software are necessary for handling reservations and managing data.
* Knowledge of Hospitality Industry Practices: Familiarity with hospitality industry practices and procedures is desirable.
What We Offer
* Competitive Salary and Benefits: A competitive salary and benefits package, including 22 days holiday, increasing to 27 plus bank holidays, free onsite parking, and more.
* Ongoing Training and Development Opportunities: Ongoing training and development opportunities to enhance your skills and knowledge in a supportive environment.