Service Desk & Admin Support - Hatfield - £28,000-£32,000 Per Annum
Package Overview:
1. Basic Salary: £28,000 - £32,000 per annum (Dependent on experience)
2. Full-Time, Permanent Position
3. Location: Hatfield
4. Hours: Monday to Friday, 8:00am - 5:00pm (1-hour lunch break)
5. Annual Leave: 30 days including Bank Holidays
Company Overview - Service Desk & Admin Support
My client is a well-established security solutions provider with over 25 years of experience in designing, installing, maintaining, and supporting high-level security systems. They offer clients expert advice, cutting-edge technology, and exceptional service. As the company continues to expand, they are looking for a reliable and competent Service Desk & Admin Support professional to join their team.
Service Desk & Admin Support - Role and Responsibilities:
1. Working closely with the Service Desk & Admin Manager
2. Logging service calls, scheduling jobs, and communicating with clients
3. Raising purchase orders and ordering parts for new works
4. Drafting quotes for services
5. Vehicle and fleet management tasks
6. Approving engineer timesheets
7. Preparing draft Risk Assessments and Method Statements (RAMS)
8. Organising hotel, flight, and parking bookings for work-related travel
9. Requesting and coordinating permits
10. Compiling monthly reports
11. Keeping documentation up to date to maintain accreditation standards
12. General office administration duties
13. Training provided on in-house procedures and specialist software
Service Desk & Admin Support - Skills and Experience Required:
1. Previous experience in a similar role within the industry
2. Strong working knowledge of Microsoft Word and Excel
3. Highly organised with the ability to multitask in a fast-paced environment
4. Excellent written and verbal communication skills
5. A proactive and detail-oriented approach
Benefits of this Service Desk & Admin Support Position:
1. Competitive basic salary of up to £32,000 per annum (DOE)
2. Private healthcare (after 6 months' probation)
3. Pension scheme (after 3 months' employment)
4. Supportive working environment with full training provided
Please send in your CV to be considered for this exciting opportunity.
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