Job Overview:
Mercian Labels is a world-class, independently owned multi-award winning full-service label manufacturing business with strong brand recognition for excellence. We strive to deliver 'Speed & Service' to our customers.
We are passionate about delivering exceptional customer experiences and building strong relationships with our clients. As an Internal Key Account Manager, you will play a crucial role in ensuring our customers receive the highest level of service.
Main Responsibilities:
* Onboarding new clients and becoming the internal point of contact for their ongoing business needs.
* Ensuring timely order fulfillment and managing customer expectations.
* Supporting Business Development Managers in growing existing accounts by providing exceptional customer care and identifying opportunities to increase sales.
* Collaborating with other departments to ensure customers' needs are met and communicated effectively.
Requirements:
* Relevant experience in the print industry or label manufacturing.
* Target-driven with a passion for sales and customer service.
* Excellent communication and interpersonal skills, with the ability to work with people at all levels.
* Strong IT, attention to detail, and administration skills.
About Us:
Mercian Labels is a dynamic and award-winning company dedicated to delivering exceptional results and customer experiences. We offer a comprehensive range of benefits and opportunities for growth and development.