Trainee Field Service Engineer
2 Year FTC during training, moving to permanent after training
Location - Rugby and surrounding area
Salary - £27 - £35k DOE
Are you looking to start a career as a Field Service Engineer? If you have a technical background in Mechatronics/Electronics and would like to get into the world of Field Service, this is the opportunity for you!
A global technology company is looking to take on a Trainee Field Service Engineer. You will gain invaluable training in both technical and soft skills, helping to secure a long-lasting career with a fantastic organization.
Role Responsibilities:
* To complete the installation, maintenance, and calibration of Coordinate Measurement, Optical and X-ray systems at customer premises.
* To primarily support customers within the UK, with the opportunity to work in Ireland & Europe.
* Performing machine acceptance tests following the relevant national standards.
* Diagnosing and fault-finding repairs/breakdowns at customer sites & respond as instructed.
* Providing excellent customer service and maintaining regular communication with customers.
* Maintaining and planning stock, tools, and equipment based on specific tasks and customer requirements.
* Ensuring accurate customer and internal documentation completion to maintain full compliance and traceability.
* Supporting customers by remotely accessing customer equipment to resolve machine issues.
* Working closely within the team, adhering to agreed service level agreement commitments, and highlighting any escalations as appropriate.
* Maintenance and adherence to company and customer H&S policy and procedures.
* Coordination and self-management of travel & hotel bookings.
* Assisting and supporting other team members on complex repairs, retrofits, and maintenance activities.
Your experience & qualifications:
Essential:
* Technical Apprenticeship completed or
* Experience in an electronics/mechatronics engineering role within the armed forces.
* Full UK driving license.
* Permitted to work throughout UK and Ireland.
Next Steps:
If you believe that you are a good fit for the Trainee Field Service Engineer position, submit your CV now. We are more than happy to answer queries and help you with your journey.
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