Job Opportunity: Customer Service Assistant - 12-Month Fixed-Term Contract
Location: Avonmouth, Bristol
Salary: £26,000 per annum
Full-Time | Office-Based | Monday to Friday
Contract: 12-month temporary contract (maternity cover)
Are you passionate about delivering exceptional customer service and supporting sales teams? We're looking for a proactive and organised Customer Service Assistant to join a growing business in the construction industry on a 12-month fixed-term contract to cover maternity leave.
About the Role
You'll play a vital part in supporting the sales function, providing day-to-day administrative and technical support to ensure smooth operations. This is a fantastic opportunity to work in a fast-paced environment where no two days are the same.
Key Responsibilities
1. Provide first-class customer service to the salesforce, contractors, and suppliers
2. Process orders and invoices accurately and efficiently
3. Assist with technical queries and support sales enquiries
4. Liaise with team members to resolve order and stock-related queries
5. Support with delivery and haulage issues when they arise
6. Contribute to the effective delivery of new projects
7. Perform general administrative duties: data entry, scanning, filing
8. Ensure adherence to Health & Safety standards at all times
What We're Looking For
Experience & Skills:
1. Previous experience in customer service, administration or sales support
2. Ideally from a construction, manufacturing, or technical background
3. Confident using Microsoft Office (Excel, Word, Outlook)
4. Experience using NetSuite is a plus
Personal Attributes:
1. Strong organisational and time management skills
2. Excellent verbal and written communication
3. Team player with a flexible, can-do attitude
4. Able to multitask and prioritise in a busy environment
What's in It for You?
1. Competitive salary of £26,000
2. 25 days annual leave + bank holidays
3. Office closure during Christmas
4. Supportive, collaborative team environment
5. Great experience with a respected name in the industry
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