At the heart of our iconic restaurant lies a world of fine dining excellence, where every guest is treated to an unforgettable experience. We're seeking a Front of House Manager to lead our dynamic team and deliver exceptional service.
About the Role:
* Ensure every guest receives a warm and professional welcome, setting the tone for a memorable dining experience.
* Manage bookings efficiently, allocating tables to maximize the use of our restaurant space.
* Train and lead the reception team, fostering a culture of excellence and customer satisfaction.
* Provide in-depth knowledge of our menu, including food and drink options, to ensure guests make informed choices.
* Process payments accurately and efficiently, maintaining the highest standards of customer service.
About You:
* You have a minimum of 3 years' experience in a similar role, with a proven track record of delivering exceptional service.
* You possess excellent communication and interpersonal skills, with the ability to work under pressure and maintain a calm demeanor during peak service.
* You're passionate about delivering memorable experiences and have a natural flair for hospitality.
* You have excellent English language skills and are comfortable working in a fast-paced environment.