Customer Service Executive
Location: Hybrid (2 days at home, 3 days in-office)
Salary: £25,000 + opportunity to earn an additional 5% (OTE £26,250)
Hours: Monday – Friday, 37.5 hours per week (flexible between 8 AM and 6 PM)
Why Join Us? This is an exciting opportunity to be part of a dynamic team, with a competitive salary and excellent benefits, including:
Hybrid Working – Flexibility to work from home
Pension Scheme – 6% contribution
Employee Car Scheme – After probation, finance a brand-new vehicle and fully insure it for as little as £200 per month (additional drivers can be added)
Well-being Hours – Time allocated to support your well-being
Gym Membership Discounts
Generous Holiday Allowance – 25 to 30 days, depending on service length
Enhanced Family Leave – Maternity, paternity, and premature baby leave
Learning Hours – Time allocated for personal and professional development
And More! About the Role Dynamite Recruitment is proud to be working with a leading company in search of an experienced Customer Service Executive. This is an exciting role where you will manage various client enquiries and develop relationships with business customers. No two enquiries will be the same, offering a dynamic and engaging work environment.
As a Customer Service Executive, your duties will include:
Assisting customers with various enquiries via phone and email
Managing client accounts and relationships
Handling customer communication from initial contact through to resolution
Addressing and resolving customer complaints when required
Liaising with third parties and internal departments to support each customer enquiry
Transferring calls to the relevant departments as needed
Completing a variety of administrative tasks Skills & Experience: The ideal candidate will:
Have previous telephone-based customer service or call centre experience
Demonstrate strong communication skills
Be able to work under pressure and meet deadlines
Have excellent administration skills and attention to detail
Be able to multitask effectively and manage competing priorities
Be proficient in Microsoft Office, particularly Excel and Outlook Interested? If you are ready to take the next step in your career and believe this role is a perfect fit for you, get in touch with Fran Curtis at Dynamite Recruitment on (phone number removed) or apply now!
#evergreen