Job Role – Site Operations Manager Salary – Up to £65,000 depending on experience Location – BCA Thurleigh Working Hours – 40 hours a week Monday to Friday 08:30-17:30 The sucessful candidate must be flexible on working hours and be able to work Saturdays on a rota basis Type of Employment – Permanent Join the UK’s largest B2B used vehicle service At BCA, we’re altogether, more. More than just a normal vehicle remarketing company. More than just any other place to work. We’re Europe's largest vehicle remarketing company, the backbone of the UK’s automotive supply chain, the best place to build the career you want. Now, this is where you fit in… We’re looking for down-to-earth people, with bags of energy, ready to make their mark on the automotive industry. Our Site Operations and Driving teams play a vital role across our business. Here you can build on your knowledge and find your specialty at one of our sites or on the road – the opportunities are endless. About the role… Join our team as Site Operations Manager and be at the forefront of managing the day-to-day operations of our dynamic fleet operations site. You will oversee all departments including Yard Operations, Customer Service, Inventory, Administration, Bodyshop, Mechanical and Health & Safety. Your role will involve ensuring that budgetary, business, and people targets are met while upholding Company and legal standards. Your responsibilities will include leading a culture of continuous improvement, revenue and cost control, ensuring vehicles are processed to a high standard and delivered on time and within cost parameters. Collaborating with other divisions and departments will be key to maximize business opportunities, ensuring safety, wellbeing, and legal compliance, and providing leadership and development opportunities for your team. Travel may be required for meetings, training courses, and operational needs within the business. Responsibilities… Lead a culture of continuous improvement, market leading operational excellence and best in class customer experience Revenue and cost control Ensure consistent processing of vehicles to a market leading standard, ensure they are delivered within timeframes specified by the business and within defined cost parameters Working in collaboration with Business Efficiency, to drive efficiency and process standardisation including use of new technology Collaborate with other divisions and departments to maximise business opportunities Ensuring “seamless handover” of virtual assets to Online Operations Team Accountable for safety, wellbeing and legal compliance People leadership (inc. coaching, mentoring), self / people development, succession planning, workplace engagement Who you are… Essential: Experience in large scale operations management Operational Management Ability to monitor, forecast, budget and identify financial trends so that appropriate corrective action is taken when necessary. Articulate, with the ability to communicate effectively face-to-face and over the telephone at all levels of the business. Ability to understand and resolve complex problems at root cause. People & Team Management experience A Full UK driving licence Desirable: Experience of process and continuous improvement systems We’ve put everything in place to ensure you thrive. Competitive salaries, strong core values and an excellent benefits package that includes: Company Pension Scheme An Employee Assistance Programme Enhanced maternity, paternity, and adoption leave Access to trained mental health first aiders And so much more… As the automotive industry changes, we’re changing with it - putting our people in the front seat for the journey. We’re the number one in what we do for a reason and that’s because of the people we have on our teams. If you want to be a part of a business like this; unrivalled, exciting and appreciative of the work you do, join BCA. We are proud to be Level 1 Disability Confident and committed to ensuring our recruitment process is inclusive and accessible. Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability. INDLP