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Detailed job description and main responsibilities
1. Take a lead role in developing Assurance Processes within the organisation's Microsoft Office 365-based Programme Management System (NorthStar), including monitoring, reporting and Key Performance Indicator (KPI) formulation. Making sure that Trust reporting requirements are met at all times.
2. Work closely with Programme managers to develop effective ways of measuring the performance of their Projects and Programmes, providing processes configured to capture and present this data, such as effective KPIs, Outcomes and Benefits, and Financial savings.
3. Develop the analytical and reporting processes for Programme level reporting, ensuring complete and regular reports are produced for weekly and monthly executive, and board meetings.
4. Develop and provide Dashboards and Charting within the Trust's systems to effectively support management decisions within Programmes.
5. Work with the PMO System Administrator to develop the Programme Management system, allowing the system to be configured in line with reporting and user requirements.
6. Provide reports for the Governance of the portfolio of projects to ensure Planning, Risk Management and Benefit Management are monitored for all Projects and Programmes across the Trust.
7. Perform weekly maintenance and updates to PMO analysis tools, engaging with senior managers to identify reporting needs and requirements and adding new functionality accordingly.
8. Manage the processes for information collection and import through the PMO systems and seek new methods to improve reporting efficiency and integrity.
9. Update the scheduled PMO reports in a timely and accurate manner while managing ad-hoc requests for data from stakeholders and effectively prioritising these.
10. Scope new reports using existing data from multiple sources, from specification through to distribution, to increase the PMOs ability to inform stakeholders through appropriately presented information.
11. Continually review data quality within PMO information systems and work with PMO Programme Co-ordinators to ensure accurate data collection and completeness.
12. Adapt current working practices and systems quickly to meet new reporting needs at short notice, maintaining data quality and user-functionality throughout technical transition phases.
13. Ensure that processes for report production and system configuration are well documented to cover PMO processes in case of absence.
14. Work with the Heads of PMO to produce and maintain guidance documentation for Programme reporting and data entry, including developing guidance for best practice.
15. Develop other members of the PMO team so they have key skills required to deliver on their own reporting requirements.
16. Support the full governance process to ensure due diligence and robust processes are upheld.
17. Work closely with the Assistant Director of Programmes to build and maintain an overall Assurance process for all Trust Programmes, including the identification and monitoring of interoperabilities between programmes.
18. Work closely with the Assistant Director of Programmes to implement and maintain Programme Risk Management methodologies, ensuring that any highlighted risks are escalated as part of the process.
19. Line manage and develop a junior member of staff who will be working on similar areas of Programme Assurance.
20. Build effective alliances to ensure programme priorities are understood and reflect the needs of patients, to impact safety, quality, performance, patient and staff experience, and staff effectiveness.
Person specification
Training & Qualifications
Essential criteria
* Educated to Degree level in relevant field or significant recent equivalent work experience in project management or data analysis.
* A qualification in data analysis or significant experience in data manipulation and providing insights.
Desirable criteria
* Experience using Project Portfolio Management (PPM) tools.
* A project management qualification e.g. APM PMQ, PRINCE 2 or equivalent.
Experience
Essential criteria
* Track record of analysing data and producing reports with insight and recommendations.
* Experience of working in a Programme Management Office.
Desirable criteria
* Use of MS Power Platform including Power BI and Power Automate.
Communication and Relationship Skills
Essential criteria
* Strong report writing and presentation skills.
Analytical and Judgement Skills
Essential criteria
* Able to produce recommendations based upon insights gathered from data.
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we strive to be better represented at NUH.
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