Job Description
Role OverviewKey Responsibilities:
* Provide comprehensive administrative support to the Care Home Manager, Staff Supervisor and larger care home team.
* Handle enquiries from residents, families, and professionals in a friendly and professional manner.
* Maintain accurate records of residents, including admissions, discharges, and personal details.
* Support the staff supervisor with staff rotas, absence tracking, and HR-related documentation.
* Oversee invoicing, petty cash, and ordering of supplies within budgetary guidelines.
* Ensure compliance with CQC and data protection regulations through accurate documentation and timely reporting.
* Support recruitment processes including advertising roles, arranging interviews, and onboarding.
* Assist with event planning and internal communications to create a positive environment for residents and staff.
About the Role
Join Our Team as a Care Home Administrator!
Are you an organized, compassionate professional with a knack for keeping things running smoothly? We're looking for a Care Home Administrator to be the heartbeat of our home—managing day-to-day operations, supporting our care team, and ensuring residents and families feel welcome and cared for. If you thrive in a fast-paced environment and have a passion for making a difference, we’d love to hear from you!
Benefits
* A high-quality work environment
* Career pathway, supported by training and development opportunities
* Opportunity to work with a progressive and forward-thinking organisation
* Reward and recognition scheme
* Onsite parking
Essential Skills
Essential:
* Proven experience in an administrative or office management role.
* Excellent communication and interpersonal skills.
* Strong organizational and time-management abilities.
* Proficient in Microsoft Office (Word, Excel, Outlook).
* Discretion and confidentiality with sensitive information.
* A friendly, compassionate manner and a commitment to supporting the care environment.
Desirable:
* Experience working in a care home, healthcare, or social care setting.
* Knowledge of care regulations and CQC standards.
* Familiarity with care management systems (e.g., Nourish, Maxtime)